Any help would be appreciated on this as i dont know the index that well.
I basically have an Index200 connected via a DPNSS link to a mitel 3300 switch. A user on the index is attempting to dial ext 1289 which lies on the mitel - this successfully works. BUT if he uses the lookup on the index and presses the call dss key for ext 1289 it doesnt call the user
On the index the user is programmed in the directory as at remote node, they have a name and arent x directory
Can anyone advise
cheers
I basically have an Index200 connected via a DPNSS link to a mitel 3300 switch. A user on the index is attempting to dial ext 1289 which lies on the mitel - this successfully works. BUT if he uses the lookup on the index and presses the call dss key for ext 1289 it doesnt call the user
On the index the user is programmed in the directory as at remote node, they have a name and arent x directory
Can anyone advise
cheers