Increasing Memory

[beefwhistle]

I have a user in Flash MX who when she tries to open a large image she gets the message that there is not enough free memory to open the flash file. The message says to use the "Get Info" command in the finder to increase this setting. Anyone have ANY idea where this setting can be found and adjusted?

Thanks

 

[oldnewbie]

Are you on Mac?

 

[beefwhistle]

No, this is on a Win2000 Pro box.

 

[oldnewbie]

Is she on MAC?

 

[beefwhistle]

She who? The problem is NOT on a Mac or a Big Mac. The problem is on a Windows machine, Windows 2000 Pro. Machine has 2GB of physical memory and plenty of swap file and has been rebooted. Other images open fine.....ideas??

 

[pixl8r]

"Get Info" and "Finder" indicate that the problem is on an Apple computer. Windows and/or Unix systems do not have either one of those two items. Hence Oldnewbies question.

With that terminology your user is on a Mac and needs to alot more memory to the Flash plugin. They should Ctrl + click the plugin, select "Get Info" and adjust (increase) the min and max memory sizes for the plugin.

Hope it helps.

Wow JT that almost looked like you knew what you were doing!

 

[oldnewbie]

Thanks pixl8r!

I have a user in Flash MX who when she tries to open...

 

[beefwhistle]

I get it. Well that is strange then because it is definetly a Windows box that is getting this error. The file that is getting the error may have been written on a MAC machine though. There is no way to adjust individual memory for apps on a Windows box is there? I can't find one. (Not that it would fix this error, just curious)

Sorry for the confusion, thanks for the help.

 

[beefwhistle]

Did a little more checking and this file was created on this very Win2000 Pro box. Tried to open it from another machine (windows) and it gets the same error.....

 

[oldnewbie]

The file that is getting the error may have been written on a MAC machine though...

 

[pixl8r]

Is it a custom alert or is it a system alert?

Wow JT that almost looked like you knew what you were doing!

 

[beefwhistle]

It's a custom alert from the application.

 

[pixl8r]

Sounds like it might just be a poor choice of words by the person who created the alert box then. Can you post the file (.fla)?

Wow JT that almost looked like you knew what you were doing!