Incomplete saveset

[stagerlei]

Hi.
I am running 7.2 with 500+ microsoft clients. Every day, I have a few machines that have failed to back up. Once they have failed to run once, the server is unable to establish a connection to the client until the client is rebooted. I have restarted the Networker service on the failing clients, however the backups are still failing. Any ideas of how I can get the jobs running again without rebooting the clients?
thanks

 

[tremblyj]

Hi,

Have you tried just restarting the Networker service on eac client?

John Trembly
mailto:John.Trembly@dpcdsb.org

 

[605]

This points to a network related issue although it is impossible to be more precise with the provided information.

I consider the reconnect problems beeing the consequence of the backup problems. But this is all i can say so far.

 

[Rexxy]

are there any firewalls in between that have specific ports open in both directions, if this is the case, get them to also check if there is a firewall timeout in place, and if so, change it to 24hours....

if the firewall ports have a timeout in place, the service ports will go stale and the following backups will fail to establish a connection as they are already allocated but stale....