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incomming calls do not land on extensions

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chanhemow

IS-IT--Management
Sep 12, 2012
23
TZ
hello, am running avaya IPO R6.0(18). I managed to create hunt group and assigned users to the group. incomming call route is there matching the line id to this hunt group. when calling i can only here the ringback tone but the call does not land on the extension. i tried to direct the call to an individual extension but nothing happend. please assistance
 
Call a local Avaya partner for assistance, we do not provide free assistance here.

A simple mind delivers great solutions
 
+1 for intrigrant's suggestion

way too many things can cause that to be able to troubleshoot this here

Joe W.

FHandw, ACSS (SME), ACIS (SME)



Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.
 
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