Incomming Call Route

[CTRAU]

Dear All:
I need to determine the incomming call route on a Option 11 running 24.24. This call would be from an analog trunk/trunk group that is also used for out going calls.
The system has a console, Auto Attandent(maybe?), Stations.
The objective is to have the call go initially to the Attendent.
If the console is unattended (handset unplugged) then the call should go to a designated station.
If the call to the designated station is unanswered, it should go the that stations Meridian Mail.
If presently goes some other route, how do I modify?

Thanking you in advance.... Chris

 

[jamie2]

1. Check your NIT1 settings under LD 21 - ATT_Data, set NIT1 to your secondary station extension.
2. Set your secondary stations FDN and HUNT to your meridian voicemail ext.

 

[CTRAU]

Jami2 Thank you! I will check and modify today. Chris

 

[CTRAU]

REQ: prt
TYPE: att_data
CUST

TYPE ATT_DATA
CUST 00
OPT AHD BIND BIXA BLA
DNX IC1 XTG IDP XLF XBL
FKA MWUD LOA
REA SYD ATDA
ATDN 0
NCOS 7
CWUP NO
CWCL 0 0
CWTM 0 0
CWBZ NO NO
MATT NO
RTIM 30 30 30
ATIM 0
AQTT 0
AODN
SPVC 00
SBLF NO
RTSA RSAD
SACP NO
ABDN NO
IDBZ NO
PBUZ 02 10
ICI 00 R002
ICI 01 LD0
ICI 02 DL0
ICI 03 INT
ICI 04 RLL
ICI 05
ICI 06
ICI 07
ICI 08
ICI 09
RICI


REQ:

Jamie This is what I got when I printed ATT_data. There is no NITE1.... Chris

 

[jamie2]

Sorry!!! Prt your you LD 21 NIT_DATA