Incoming lines stop ringing on sets

[crawford74]

We have a BCM200 4.0 with POTS lines displaying and ringing at all sets. I have After 4 or 5 rings the lines will only ring on couple sets.

 

[Dasheen]

What's your question?

 

[crawford74]

Opps I was multi-tasking


AFter 4 rings the line only rings on couple phones. We need the line to ring every set until answered.

 

[fireeater]

check you drt setting

_____________________________________
S.H.A.D.O.
_____________________________________

mike

 

[56BelAir]

Sounds line you have some call forward no answer to hunt group that only has certain members assigned? in any eveny you will need to check all entension with line appearances and make sure they do not Forward No answer.

 

[crawford74]

Not sure what work but it is now fixed. The DRT was set to 4 rings. Call forward no answer was set to 4 ring to v-mail. I need to implement hunt groups and get them using their v-mail. Thanks for the help!!!1