How do you receive incoming calls? If you have DID service and copper lines you will need to convert to PRI service to get CLID. You would also need to review your packages to see if you can do it.
you can have clid inbound for t1 service, 1st you need the pkgs and the office has to send it.. trad x x on an inbound call to see if your getting clid before you beat your head against the wall to much
You would need to convert from TRK to PRI. That is the only way to get CLID for inbound calling. Talk to your vendors. If you do change make sure to do both LD T1's and Locals.
pre pri, i had clid working between a 81 and a dms switch, been 15 years so i assume it can still work. for the money, swap to pri's way better usage of bandwidth.. we have clid now on our old t1's, i didn't install them, but have replaced most of them with pri
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