Incoming calls do not go to custom service

[ghurty]

I programmed a custom service, but the incoming calls dont go to it. They ring the phones.
I went into the TDA programming, and went to 10 (CO & Incoming) and went to DIL table
The VM trunk group is set to 1, and there were ring groups by day and night. So I removed them, but it still doesnt go to the menu.

Thank you

 

[94astro]

If you want calls to go straight to VM, point the destination in the DIL tables to your voicemail extension. If you want a group to ring then overflow to VM, set the overflow destination in the group.

 

[BTBZ]

Need to program DIL 500