Since upgradeing to 3.0DS (firmware 535) the CLID presented to an extension no longer shows the caller. For example an incoming call is answered by reception, then reception call an internal extension trying to get the staff to take the call. Before 3.0 (on 2.1.27) the CLID on the phone and in PhoneManager would show both Attendant (our Receptionist) and also the incoming caller. Now it only shows Attendant. THis was useful because the user could double-click the call in phonemanager and call the original caller not the Attendant. Is this a "feature" of 3.0DT or is there a switch to be pressed to get it back?
Cheers
Millsey
Cheers
Millsey