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incoming call report

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boreed615

Technical User
Sep 2, 2008
10
US
Hi, how or can I get a report of all the incoming calls to one cot# this month? I am using a option 61c.
 
Are you currently collecting CDR information? Do you have OTM/TM? If unsure look around you switch room for an MDR-2000 (small blue or black box, with various lights on front) This is used to tie your PBX cdr records and your OTM/TM.
 
Thank you for your reply. The MDR was removed when the call accounting was diccontued and the system was removed. (I bet that is what I need to get the report) :(
 
yes, either a mdr or just a direct connected pc with capture on.. the good news (slightly) is that if cdr is yes then you have a decent amount of data buffered in the switch.. the flip side of that the buffer is full and new data overwrites oldest data

john poole
bellsouth business
columbia,sc
 
O well, maybe I can set up a direct pc. what do I need? pc, procom, cables?
 
What I have is a PC running windows98 and ProcommPlus 32. Procomm is setup as follows. TTY, Zmodem, DirectConnect COM1, 2400,and E-7-1.
 
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