According to the IP Office R11.1 Realesae Notes they've added certain features :
With IP Office 11.1 and Avaya IX™ Workplace client (3.8 and later) the user has additional capabilities available via the Incoming Call Features menu on the client.
• Ability to toggle status of Call Forward as well as configure target for same
o Call Forward All Calls
o Call Forward Busy / No Answer
Ability to toggle status of Mobile Twinning
Avaya IX Workplace – Hunt Group Feature Button
I upgraded an IP Office to 11.1 and installed IX Workplace 3.9.0.84.8 (latest release) on Windows.
I can't see any of the incoming call features when I click on the presence logo. It simply says "No Incoming Call Features available".
According to the tutorials and the user guide, there should be another menu to manage the hunt groups on the bottom right next to Manage audio and video devices but I don't have that. Hunt group management has been enabled for the user through Menu programming, Hunt Group...
I'm using a simple user with Power User licence and SIP extension on the same local network as the IP Office. I'm registered using only Phone Services.
What am I missing ? Has anyone been able to use these features ?
With IP Office 11.1 and Avaya IX™ Workplace client (3.8 and later) the user has additional capabilities available via the Incoming Call Features menu on the client.
• Ability to toggle status of Call Forward as well as configure target for same
o Call Forward All Calls
o Call Forward Busy / No Answer
Ability to toggle status of Mobile Twinning
Avaya IX Workplace – Hunt Group Feature Button
I upgraded an IP Office to 11.1 and installed IX Workplace 3.9.0.84.8 (latest release) on Windows.
I can't see any of the incoming call features when I click on the presence logo. It simply says "No Incoming Call Features available".
According to the tutorials and the user guide, there should be another menu to manage the hunt groups on the bottom right next to Manage audio and video devices but I don't have that. Hunt group management has been enabled for the user through Menu programming, Hunt Group...
I'm using a simple user with Power User licence and SIP extension on the same local network as the IP Office. I'm registered using only Phone Services.
What am I missing ? Has anyone been able to use these features ?