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Incoming attachments keep getting re sent

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bwoodley

IS-IT--Management
Apr 2, 2003
20
US
Where would I look for information regarding this problem...

Email servers on the internet are sending us mail with large attachments(thats not the problem... ;)), but when the email is recieved the sending email server does not get a confirmation that the send was successful.. so it sends it again, and again , and again... this is hosing our T line and our mail server... The recipient then continues to get the email message with the attachment, one user had a 50 MB email sent to him 32 times.... this is insane!!!

Where do i go from here?

Thanks!!!
 
Hi,

This can only indicate that something is blocking some part of the SMTP protocol but only for messages above a certain size...

Do you have a firewall that is using SMTP filtering before the SMTP request is forwarded to the Domino server?

If yes: remove the proxied SMTP service and replace with a normal service on port 25. See if this changes the problem.

If no to all above: check your configuration document of the server to make sure all needed SMTP commands are enabled (size extensions,...).

Then do a manual test using telnet to see if your server handles the SMTP protocol correctly or enable SMTP debugging and watch closely what exactly is happening.



Kind regards,

Dominik Malfait
dominik@amazingit.com
 
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