I am working with Crystal Reports 8.5 and Oracle 9i tables.
I have run into this issue often and have not figured out a report "game plan" for dealing with it. The problem is with time-period reports that count actions or activities. As long as something happened during the period, there is no problem getting a count. But on many reports the powers-that-be wish to see all activities, even ones where nothing happened (no records in the table) during the time period.
I need a general plan to define all the actions/activities I want to count, total up the ones that actually happened and list the others with zeros. Any suggestions?
I have run into this issue often and have not figured out a report "game plan" for dealing with it. The problem is with time-period reports that count actions or activities. As long as something happened during the period, there is no problem getting a count. But on many reports the powers-that-be wish to see all activities, even ones where nothing happened (no records in the table) during the time period.
I need a general plan to define all the actions/activities I want to count, total up the ones that actually happened and list the others with zeros. Any suggestions?