Inbound cli setup CS1000

[rorton]

We have a cs1000, release 5, and are trying to setup inbound cli on non acd phones.

Our phones that are ACD, aquired by symposim will display the inbound cli, so we know we are getting the data in, but if we dial a DDi, and run a trac in ld 80 on the tn while the call is in progress, there is no clid showing.

 

[rorton]

on the clid vs dnis, my own phone is not an ACD phone, but i can get CLID to display by using a different DDi that comes in over a different route, so would have thought that ruled symposium out?

 

[yyrkroon]

print and post a LTM of route 10, 4 and 2 if you can and also the CEQU.

LTM at the req prompt in ld 21
cequ at the req prompt in ld 22

my apoligies if you already know this.

 

[rorton]

OK, cequ just gave me sch0101 code in ld 22

ROUTE 10

TYPE TLST 

TKTP IDA 

ROUT 10 

DES  ddi range route

TN  080 22 MBER  1  IMUK_235597

TN  080 23 MBER  2  IMUK_235597

TN  080 24 MBER  3  IMUK_235597

TN  080 25 MBER  4  IMUK_235597

TN  080 26 MBER  5  IMUK_235597

TN  080 27 MBER  6  IMUK_235597

TN  080 28 MBER  7  IMUK_235597

TN  080 29 MBER  8  IMUK_235597

TN  080 30 MBER  9  IMUK_235597

TN  080 31 MBER  10  IMUK_235597

TN  056 01 MBER  11  

TN  056 02 MBER  12  

TN  056 03 MBER  13  

TN  056 04 MBER  14  

TN  056 05 MBER  15  

TN  056 06 MBER  16  

TN  056 07 MBER  17  

TN  056 08 MBER  18  

TN  056 09 MBER  19  

TN  056 10 MBER  20

ROUTE 4

TYPE TLST 

TKTP IDA 

ROUT 4 

DES  ddi range route

TN  041 01 MBER  1  

TN  041 02 MBER  2  

TN  041 03 MBER  3  

TN  041 04 MBER  4  

TN  041 05 MBER  5  

TN  041 06 MBER  6  

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TN  041 27 MBER  26  

TN  041 28 MBER  27  

TN  041 29 MBER  28  

TN  041 30 MBER  29  

TN  041 31 MBER  30  

TN  081 01 MBER  31  IMUK23557

TN  081 02 MBER  32  IMUK23557

TN  081 03 MBER  33  IMUK23557

TN  081 04 MBER  34  IMUK23557

TN  081 05 MBER  35  IMUK23557

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TN  081 10 MBER  40  IMUK23557

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TN  081 13 MBER  43  IMUK23557

TN  081 14 MBER  44  IMUK23557

TN  081 15 MBER  45  IMUK23557

TN  081 17 MBER  46  IMUK23557

TN  081 18 MBER  47  IMUK23557

TN  081 19 MBER  48  IMUK23557

TN  081 20 MBER  49  IMUK23557

TN  081 21 MBER  50  IMUK23557

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TN  081 23 MBER  52  IMUK23557

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TN  081 28 MBER  57  IMUK23557

TN  081 29 MBER  58  IMUK23557

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TN  040 27 MBER  86  

TN  040 28 MBER  87  

TN  040 29 MBER  88  

TN  040 30 MBER  89  

TN  040 31 MBER  90  

TN  080 01 MBER  91  IMUK_235597

TN  080 02 MBER  92  IMUK_235597

TN  080 03 MBER  93  IMUK_235597

TN  080 04 MBER  94  IMUK_235597

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TN  080 09 MBER  99  IMUK_235597

TN  080 10 MBER  100  IMUK_235597

TN  080 11 MBER  101  IMUK_235597

TN  080 12 MBER  102  IMUK_235597

TN  080 13 MBER  103  IMUK_235597

TN  080 14 MBER  104  IMUK_235597

TN  080 15 MBER  105  IMUK_235597

TN  080 17 MBER  106  IMUK_235597

TN  080 18 MBER  107  IMUK_235597

TN  080 19 MBER  108  IMUK_235597

TN  080 20 MBER  109  IMUK_235597

TN  080 21 MBER  110  IMUK_235597

TN  056 22 MBER  111  

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TN  056 27 MBER  116  

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TN  013 01 MBER  121  IMUK235981





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TN  013 29 MBER  148  IMUK235981

TN  013 30 MBER  149  IMUK235981

TN  013 31 MBER  150  IMUK235981

TN  054 01 MBER  151  IMBT_256917

TN  054 02 MBER  152  IMBT_256917

TN  054 03 MBER  153  IMBT_256917

TN  054 04 MBER  154  IMBT_256917

TN  054 05 MBER  155  IMBT_256917

TN  054 06 MBER  156  IMBT_256917

TN  054 07 MBER  157  IMBT_256917

TN  054 08 MBER  158  IMBT_256917

TN  054 09 MBER  159  IMBT_256917

TN  054 10 MBER  160  IMBT_256917

TN  054 11 MBER  161  IMBT_256917

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TN  054 13 MBER  163  IMBT_256917

TN  054 14 MBER  164  IMBT_256917

TN  054 15 MBER  165  IMBT_256917

TN  054 17 MBER  166  IMBT_256917

TN  054 18 MBER  167  IMBT_256917

TN  054 19 MBER  168  IMBT_256917

TN  054 20 MBER  169  IMBT_256917

TN  054 21 MBER  170  IMBT_256917

TN  054 22 MBER  171  IMBT_256917

TN  054 23 MBER  172  IMBT_256917

TN  054 24 MBER  173  IMBT_256917

TN  054 25 MBER  174  IMBT_256917

TN  054 26 MBER  175  IMBT_256917

TN  054 27 MBER  176  IMBT_256917

TN  054 28 MBER  177  IMBT_256917

TN  054 29 MBER  178  IMBT_256917

TN  054 30 MBER  179  IMBT_256917

TN  054 31 MBER  180  IMBT_256917

ROUTE 2

TYPE TLST 

TKTP IDA 

ROUT 2 

DES  Reception Route

TN  056 17 MBER  1  

TN  056 18 MBER  2  

TN  056 19 MBER  3  

TN  056 20 MBER  4  

TN  056 21 MBER  5

 

[yyrkroon]

sorry, for cequ, ld 22 req = prt and type = cequ

 

[rorton]

thanks, that worked !!!

CEQU 

  MPED 8D

  TERM 

  REMO 

  TERD 

  REMD 

  TERQ 

  REMQ 

  SUPL 004 016 020 024 

       032 036 048 064 

       076 092 N148 N152 

       N156 

  SUPC 

  SUPF 

  DDCS  012  013  040  041 

        044  045  052  053 

        054  055  056  057 

        068  069  080  081 

        084  085 

  DTCS 

  XCT  014 030 046 058 

       070 086 

  TDS  * 014 * 030 * 046 * 058 

       * 070 * 086 

  CONF * 015 * 031 * 047 * 059 

       * 071 * 087 

  MFSD * 014 * 030 * 046 * 058 

       * 070 * 086 

  APVL 

  DTI2 

  MISP 

      008 

  SYNM 0 

  EXT0  3PE

    CNI  009 000 000 

    CNI  009 001 001 

    CNI  010 000 002 

  EXT1  3PE

    CNI  009 000 000 

    CNI  009 001 001 

    CNI  010 000 002 

  MCFN  509 MB

 

[yyrkroon]

I'm guessing route 4 is for the callcenter since there's 180 trunks associated with that route and route 10 only has 20 trunks.

2 seperate circuit - i would check your paperwork on the those circuits and call your provider and ask them what the difference is or tell them you want the same service on route 10 that you have on route 4 - provided the circuits are from the same provider.

 

[rorton]

yes, route 10 is none call centre, and 4 is call centre.

issus i have here, is that there are multiple cicuits, and one of them has trunks in 2 different routes, so cant aee hpw this may be a circuit config issue.

tn 80 1 - 80 21 is in route 4 (CLI route)
tn 80 22 - 80 31 is in route 10 (none CLI route)

 

[yyrkroon]

TN 80-22 -31 is the first 10 trunks in route 10, which is a different circuit then TN 80-1 -21, which is members 91-110 in route 4

Don't get confuse with TN numbering and trunks memebers/route

 

[rorton]

hi, im sorry to question (im not a switch guru as you can tell) but looking at records, w the circuit with a ref number of 235597 is an ISDN30 with 30 channels, and 20 channels are in route 4 (channels 91-110) and 10 channels are in route 10 (channels 1-)

am i missing the point here (or bad docs?)

thanks

 

[yyrkroon]

my guess is bad docs - i would verify with the provider