Inbound calls over a specific trunk group

[Jsaunde7]

I need to do some testing on an incoming call issue and I was wondering if it was possible to make certain inbound calls from a certain number come in on a specific trunk group. I have 15 inbound trunks and I want to use a trunk that isn't getting that much traffic so I can run a trace on that trunk. I know how to make outbound calls go out over a certain trunk but haven't figured out a way to do this for inbound if it's even possible. All help would be appreciated.

 

[Wanebo]

Inbound routes up to your equipment are determined by the carrier.

 

[Jsaunde7]

So I'm assuming this will be a no go since it's up to carrier. Appreciate the quick response.

 

[DAVIDPAYNE]

If you have access to EC500 setup your cell phone to be link your extension.
Then when you want to trace a call (that hits one of your TFN for example) just trace your extension. then when you make a call to the inbound number you are testing from your cell phone it will show up in the trace, no matter what Trunk it comes in on.

 

[Jsaunde7]

@DAVIDPAYNE

that makes perfect sense but what I actually need is for the incoming call to come in on a Trunk that doesn't get much traffic for the testing I'm doing, I need to make a ange to a trunk but don't want to make change to main trunks that most call volume comes from during production hours.