Inbound call / CMWL doesn't flash / SV8500 1

[bsuggs]

NEC/DTerm/SeriesI 32 button phones. On this particular LEN, the inbound call doesn't flash the CMWL light. The primary line does flash, and the ringer is fine.

I tried another phone; same thing. I reconfigured; same thing. Configuration is standard for all similar phones.

ASDT 12/2/3
ANDD <name>
ACFS <secondary line>
ADKS 10/3/1
AKYD

CMWL - changing the VMM to 1; lights up.
Voicemail - lights up.

Any ideas?

 

[belevedere]

Verify your Mail Box is set to turn on MW light. Some VM systems need the box to be set to allow MW.

 

[bsuggs]

Thanks for the feedback. You're a Tek-Tips treasure to be sure!

Voicemail is Exchange 2010. The light works fine with VM. It's only inbound calls that don't flash the light.

I've confirmed all VM options are correct in Exchange and on the mailbox (via OWA).

 

[PFD45]

Feature + 7 should fix you up.

 

[PFD45]

 

[bsuggs]

BINGO! My User's Guide listed up to Feature +4.

PFD45, thank you!