Inbound call blocking - Hipath 3000

[Grant_H]

Good Morning - reposing here after advice in the Realitis forum

We have been getting a flood of spam calls over the past few days.
Due to our corporate policy we are not allowed to block the originating number as it may block legitimate calls at some point in the future.

As a way around this on the Hipath 3000 is there any way to trap inbound calls from a specific number and divert them all to a specific extension?

I'm thinking if I can divert the calls to a spare extension and divert that extension to voicemail any legitimate calls from the spoofed number have the opportunity to leave a message where the tech support scammers would hopefully hang up and move on

Any help hugely apreciated
Grant

 

[G.Fiszt]

Hello...

Unfortunately, if you don't have an OpenScape Contact Center integrated with your HiPath 3000, it is not possible to divert the inbound calls based on the number.