Hi,
We’ve a NEC SV9100 9.0 and we’ve problem, in-skin conversation recording (*78) arent forward by email to user.
It used to work fine, but for now on, the user doesn’t receive is recording by email, but the recording stills go in the user’s voicemail. If user receive a normal voicemail, he receives his voicemail by email and it’s working fine. Sender email is InMail@domain.com. We use an office 365 account for that email. When Recording to email was working, sender email was username@domain. I guess I need to change the email used by this function to the InMail address, but I can’t figure it out how to change it.
Can you help me out?
Thanks
We’ve a NEC SV9100 9.0 and we’ve problem, in-skin conversation recording (*78) arent forward by email to user.
It used to work fine, but for now on, the user doesn’t receive is recording by email, but the recording stills go in the user’s voicemail. If user receive a normal voicemail, he receives his voicemail by email and it’s working fine. Sender email is InMail@domain.com. We use an office 365 account for that email. When Recording to email was working, sender email was username@domain. I guess I need to change the email used by this function to the InMail address, but I can’t figure it out how to change it.
Can you help me out?
Thanks