DallasGooner
IS-IT--Management
I have a newly installed 24ptrb-a pri card in our 2400 that is connected to a ShoreTel phone system. I am able to pass calls all day long between the ShoreTel and the NEC 2400 but I can not send a call that comes from the shoretel on the 24ptrb-a (route 20) out the existing telco PRI connection (route 1). I can see that the card is getting the proper digits passed to it (9-xxx-xxx-xxxx) but all I get is a reorder tone. I have ARRC set to 1 for the 1<>20 route, 1<>31 and 20<>31. What else am I missing?