-
1
- #1
Background:
The purpose of this bulletin is to inform customers of an issue when upgrading a BCM 3.7 system to BCM 4.0.
If a BCM 3.7 has either of two specific core patches installed, and is upgraded to BCM 4.0, it is possible that the system
will cold start telephony services and cause the loss of all telephony programming.
Analysis:
If a BCM running 3.7 softwarwe has either of the following core patches installed:
BCM370.202-CORE
BCM370.208-CORE
and is upgraded to BCM 4.0, it is possible that the system will cold start telephony services and cause the loss of all
telephony programming.
The telephony configuration would have to reprogrammed by hand.
There is no workaround at this time.
This issue is being investigated and this bulletin will be updated as information becomes available.
Recommendations:
Nortel recommends that BCM 3.7 systems be checked before upgrade to determine if either BCM370.202-CORE or
BCM370.208-CORE have been applied.
If either patch is present on the BCM 3.7, Nortel recommends that an upgrade be delayed until Nortel has provided a
solution.
Required Actions:
See Recommendations.
Attachments:
.
>TECHNICAL SUPPORT
. TECHNICAL BULLETIN
.
.
Issue upgrading from BCM 3.7 to BCM 4.0
There are no attachments for this bulletin
Products and Releases:
The information in this bulletin is intended to be used with the following products and associated releases:
PRODUCT RELEASE
BCM-BCM-BCM1000 Global 4.0.1.28h
BCM-BCM-BCM1000 Global 4.0.1.36
BCM-BCM-BCM1000 Global 4.0.2.01a
BCM-BCM-BCM1000 Global 4.0.2.03a
BCM-BCM-BCM1000 N.A. 4.0.1.28h
BCM-BCM-BCM1000 N.A. 4.0.1.36
BCM-BCM-BCM1000 N.A. 4.0.2.01a
BCM-BCM-BCM1000 N.A. 4.0.2.03a
BCM-BCM-BCM200 Global 4.0.1.28h
BCM-BCM-BCM200 Global 4.0.1.36
BCM-BCM-BCM200 Global 4.0.2.01a
BCM-BCM-BCM200 Global 4.0.2.03
BCM-BCM-BCM200 Global 4.0.2.03a
BCM-BCM-BCM200 N.A. 4.0.1.28h
BCM-BCM-BCM200 N.A. 4.0.1.36
BCM-BCM-BCM200 N.A. 4.0.2.01a
BCM-BCM-BCM200 N.A. 4.0.2.03
BCM-BCM-BCM200 N.A. 4.0.2.03a
BCM-BCM-BCM400 Global 4.0.1.28h
BCM-BCM-BCM400 Global 4.0.1.36
BCM-BCM-BCM400 Global 4.0.2.01a
BCM-BCM-BCM400 Global 4.0.2.03
BCM-BCM-BCM400 Global 4.0.2.03a
BCM-BCM-BCM400 N.A. 4.0.1.28h
BCM-BCM-BCM400 N.A. 4.0.1.36
BCM-BCM-BCM400 N.A. 4.0.2.01a
BCM-BCM-BCM400 N.A. 4.0.2.03
BCM-BCM-BCM400 N.A. 4.0.2.03a
To view the most recent verion of this bulletin, access technical documentation, search
or knowledge base, or to contact a Technical Support Representative, please visit
Nortel Techincal Support on the web at: You may also sign
up to receive automatic email alerts when new bulletins are published.
REFERENCE: Q01590114
PRE-REQUIRED PATCH:
PATCH ID:
The purpose of this bulletin is to inform customers of an issue when upgrading a BCM 3.7 system to BCM 4.0.
If a BCM 3.7 has either of two specific core patches installed, and is upgraded to BCM 4.0, it is possible that the system
will cold start telephony services and cause the loss of all telephony programming.
Analysis:
If a BCM running 3.7 softwarwe has either of the following core patches installed:
BCM370.202-CORE
BCM370.208-CORE
and is upgraded to BCM 4.0, it is possible that the system will cold start telephony services and cause the loss of all
telephony programming.
The telephony configuration would have to reprogrammed by hand.
There is no workaround at this time.
This issue is being investigated and this bulletin will be updated as information becomes available.
Recommendations:
Nortel recommends that BCM 3.7 systems be checked before upgrade to determine if either BCM370.202-CORE or
BCM370.208-CORE have been applied.
If either patch is present on the BCM 3.7, Nortel recommends that an upgrade be delayed until Nortel has provided a
solution.
Required Actions:
See Recommendations.
Attachments:
.
>TECHNICAL SUPPORT
. TECHNICAL BULLETIN
.
.
Issue upgrading from BCM 3.7 to BCM 4.0
There are no attachments for this bulletin
Products and Releases:
The information in this bulletin is intended to be used with the following products and associated releases:
PRODUCT RELEASE
BCM-BCM-BCM1000 Global 4.0.1.28h
BCM-BCM-BCM1000 Global 4.0.1.36
BCM-BCM-BCM1000 Global 4.0.2.01a
BCM-BCM-BCM1000 Global 4.0.2.03a
BCM-BCM-BCM1000 N.A. 4.0.1.28h
BCM-BCM-BCM1000 N.A. 4.0.1.36
BCM-BCM-BCM1000 N.A. 4.0.2.01a
BCM-BCM-BCM1000 N.A. 4.0.2.03a
BCM-BCM-BCM200 Global 4.0.1.28h
BCM-BCM-BCM200 Global 4.0.1.36
BCM-BCM-BCM200 Global 4.0.2.01a
BCM-BCM-BCM200 Global 4.0.2.03
BCM-BCM-BCM200 Global 4.0.2.03a
BCM-BCM-BCM200 N.A. 4.0.1.28h
BCM-BCM-BCM200 N.A. 4.0.1.36
BCM-BCM-BCM200 N.A. 4.0.2.01a
BCM-BCM-BCM200 N.A. 4.0.2.03
BCM-BCM-BCM200 N.A. 4.0.2.03a
BCM-BCM-BCM400 Global 4.0.1.28h
BCM-BCM-BCM400 Global 4.0.1.36
BCM-BCM-BCM400 Global 4.0.2.01a
BCM-BCM-BCM400 Global 4.0.2.03
BCM-BCM-BCM400 Global 4.0.2.03a
BCM-BCM-BCM400 N.A. 4.0.1.28h
BCM-BCM-BCM400 N.A. 4.0.1.36
BCM-BCM-BCM400 N.A. 4.0.2.01a
BCM-BCM-BCM400 N.A. 4.0.2.03
BCM-BCM-BCM400 N.A. 4.0.2.03a
To view the most recent verion of this bulletin, access technical documentation, search
or knowledge base, or to contact a Technical Support Representative, please visit
Nortel Techincal Support on the web at: You may also sign
up to receive automatic email alerts when new bulletins are published.
REFERENCE: Q01590114
PRE-REQUIRED PATCH:
PATCH ID: