Import Greetings into NuPoint Mailbox

[joebrown123]

Hi All

Is there a way of importing greetings into a mailbox on NuPoint??

I found this thread

http://www.tek-tips.com/viewthread.cfm?qid=1737604

which makes me think I can transfer files about in the backend but wondered how everyone else would accomplish this seemingly simple task.

Many Thanks
Joe

 

[kwbMitel]

Directly into the mailbox, I don't think so.

Into a Call Directory Call Flow that front ends the mailbox, definitely

For a department type mailbox, I typically use the Call Flow for the greeting and disable the actual mailbox greeting.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[davidbouckaert]

When you create a 'message' in a callflow greeting, you can click that message, click 'recording' and then click 'import'
The file formart should be something like: 8k mono .wav

Kr
David

 

[joebrown123]

I don't have any call director mailbox licenses so can't use that. I'm looking to import the greeting straight into an extension mailbox. At the moment I have a cable plugged into my laptop from the handset port on the phone and having to dial into each mailbox and do it manually then play the greeting off of my laptop. I have the same recording to do on 150 mailbox's so an import would be much quicker.

 

[kwbMitel]

Well there's your problem. You just needed to tell us what you were trying to do instead of how you wanted to do it.

There is an FCOS option that will broadcast the greeting recorded in 1 mailbox to all mailboxes configured in Distribution list 9 for said mailbox. (Might be Dist list 1)

Going from memory the option is in the 170's range, might be 270's range.

There's a complimentary FCOS to receive the broadcast greeting I believe as well.

I don't know what the limit is for Distribution lists but this should drastically reduce your workload.

150 members doesn't seem out of reach. 200 comes to mind. Probably a LCOS setting



**********************************************
What's most important is that you realise ... There is no spoon.

 

[kwbMitel]

174 Define Broadcast Greeting Mailbox

Allows a mailbox to send recorded greetings to a list of other mailboxes, like a broadcast mailbox sends messages it receives to other mailboxes. Use distribution list 09 for the broadcast greeting mailbox list.

Requires these feature bits in mailboxes that receive the broadcast greeting:
[ul]
[li]161 (Conditional greetings) for multiple mailbox greetings[/li]
[li]162 (General greetings) for multiple mailbox greetings[/li]
[li]175 (Receive broadcast greeting)[/li]
[/ul] Use distribution list 09 for the greeting broadcast.

Can be used with feature bit 178 (Define broadcast name mailbox). Both use the same distribution list 09.


LCOS

Maximum members per list
[pre]200 (Default)
65535 (Maximum)[/pre]

Sets the total number of possible recipients of a message in any combination of mailboxes, distribution lists, and nested distribution lists. If the number of recipients exceeds this limit , the system sends the message to only the first recipients.


**********************************************
What's most important is that you realise ... There is no spoon.

 

[Mitel_specialist]

We asked Mitel about this and this is what we get from them:

Import greetings from file

Use agreet_copy

XXX old style options for now


Copy from mailbox:
agreet_copy cmd=c m1=source_mailbox m2=destination_mailbox [m3=dest_end_mailbox] sg=source_greeting_# dg=destination_greeting_# [+f[amily]]

Copy from file:
agreet_copy cmd=f m=/hans/SampleGreeting.wav m2=1011 dg=1

dg=destination_greeting_# [+s[spedit/remove header]]

Delete greeting:
agreet_copy cmd=d m1=mailbox [m2=end_mailbox]

sg=source_greeting_# [+f[amily]]

Enable greeting:
agreet_copy cmd=e tg=a|d|c|g|p m1=mailbox [m2=end_mailbox] [+f[amily]]

The following software allows you to convert any file to the format required by NPM that is:-

CCITT u-Law, 8KHz, 8 bit, Mono.

http://www.nch.com.au/switch/index.html

Procedure

Record the greeting as a wav if possible in the format CCITT u-Law, 8KHz, 8 bit, Mono. If you cannot record in that format go to step 2.
Convert the file to CCITT u-Law, 8KHz, 8 bit, Mono using Switch Audio Converter (

http://www.nch.com.au/switch/index.html)

or similar.
Copy the converted wav file to the NuPoint\MAS using winscp or Filezilla( must be able to support sftp), i would suggest creating a directory on / and copying files to that.
Log on to putty interface and exit to command prompt.
Use the following command to copy wav file to the greeting of the mailbox:-
agreet_copy cmd=f m= m2= dg=

E.g. agreet_copy cmd=f m=/hans/hans.wav m2=4480 dg=1.

To copy to multiple mailboxes:-

agreet_copy cmd=f m=/Linden/linden.wav m1= m2= dg=1.

6. For further help on destination greeting type agreet_copy and hit enter and the following help will be displayed:-

COMMAND (Copy, Delete, or Enable ?): c



Enter mailbox to copy name/greeting from: 7008



Enter mailbox to copy name/greeting to: 6003



0 Name

1-4 Greeting 1-4

5 Fax Cover Sheet



COMMAND (Enter source name/greeting number (0-5) [1]): 1



COMMAND (Enter destination name/greeting number (0-5) [1]): 1

Greeting 1 of mailbox 6003

is copied from Greeting 1 of mailbox 7008.



COMMAND (Copy, Delete, or Enable ?):

 

[kwbMitel]

Seems like a lot more work than the FCOS method but to each their own

**********************************************
What's most important is that you realise ... There is no spoon.