I was hoping to get a high level view of the necessary components and configuration/feature items necessary on an Avaya Definity (G3, ver. 9) PBX that will allow us to complete an in-place migration of users from the legacy PBX to the new Sonus/Skype,Lync UC system.
Basically what we want to do is to have both systems setup and running together initially. Over time, we want to be able to migrate users from one system to the other, but still keep their DID and extension call routing. I know it can be done and we have analyst that know how to make it work on the Sonus side. What we are missing is the how's of setting up the PBX to a.) receive a call, b.) based on rules either forward the calls through itself (legacy users) or pass it downstream to the UC controller.
We most likely will not attempt this work ourselves but have been working with a vendor who came back with the most insane quote I have ever seen to help us with just the PBX configuration, like quarter million insane. I think there may be a breakdown in communicating the need and want to get a better understand of the scope of what we need done here. Thanks in advance for the assistance!
Mike
Basically what we want to do is to have both systems setup and running together initially. Over time, we want to be able to migrate users from one system to the other, but still keep their DID and extension call routing. I know it can be done and we have analyst that know how to make it work on the Sonus side. What we are missing is the how's of setting up the PBX to a.) receive a call, b.) based on rules either forward the calls through itself (legacy users) or pass it downstream to the UC controller.
We most likely will not attempt this work ourselves but have been working with a vendor who came back with the most insane quote I have ever seen to help us with just the PBX configuration, like quarter million insane. I think there may be a breakdown in communicating the need and want to get a better understand of the scope of what we need done here. Thanks in advance for the assistance!
Mike