Hi, we've got release 2.5 of the Merlin Messenging system. There are calling groups 770 and 771 (Night) set up already and an Attendant 1 (day and night). The phone rings 6-7 times before the Attendant picks up. The procedure says in order to change to Immediate Call Handling - assign the lines to the Calling Group (then do some other things). Trouble is, when I pull up either of our calling groups, the 5 lines I want to assign (801-805) aren't available. Just shows 806-808 which aren't inbound lines. I've tried WINSPM with and without the GUI and through the console itself and no joy. How can I get our 5 lines to show up?? Otherwise I'm doomed as the Receptionist/Phone Programmer to answer the phone every time it rings! Thanks, Kerry in California.