IMAP emails are being incorrectly sent from Exchange email

[jewart17]

I have 3 employees and all of them have the same external email set up (IMAP) in Outlook 2007. They've been using this set up for years with no issue, but I've suddenly run into problems with just one of them. When she sends an email from the IMAP email address, it ends up going out through her Exchange email and shows her display name from Exchange instead. It doesn't matter if it is a new email or if she replies or forwards an email. The other two employees are having no issues.

I've deleted the email account and set it back up again, but it continues to do the same thing. All of the settings are the same on all three PCs, but only the one is messed up. I've tried working with my IT department and they can't figure it out either.

Has anyone else had this happen to them? Any suggestions on how to fix it?

Thanks in advance for your help.

 

[jewart17]

I'm still having this issue - wondering if anyone has any ideas for me. Thanks.

 

[ChrisHirst]

Not an email problem but an Outlook/Exchange problem

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Chris.

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