IMA service stops

[harjitgill]

Hi Everyone,


I have two citrix servers and one of them keeps stopping the IMA service. I have put the patch from citrix on and this has done nothing. I would like to know if anybody has/had the same problem as me and what the fix is. Thanks

 

[MikeKap]

How often does this happen? Frequency?

 

[xs4citrix]

On what version, FR and SP level are you?
Are there any aditional hotfixes installed?

http://www.printingsupport.com

Free citrixprinting support

 

[Patiwaq]

I had the exact same issue when I went from XPe FR1 to Fr2. Even Citrix was stumped. There is a known issue with Win 2K SP3 and FR2 with a memory leak with the IMA service. I found nothing to fix this and really didnt want to rebuild my boxes. So here is my fix and hope in someway it helps.

Create 2 bat files (I called mine ima and ima2)
Ima.bat = kill imasrv (kills the ima service)
ima2.bat = net start "imaservice" (restarts the ima service)
Place them locally on the citrix boxes and run a scheduled job to run 1/2 hr before the normal effected time. My problem always occurred around 4 - 4:30 so the scheduled job Ima.bat runs at 3:30 every day, Ima2.bat runs at 3:31.

I havent had a problem since. Good luck and keep me posted if this helps

 

[Tabkey]

Create 2 bat files (I called mine ima and ima2)
Ima.bat = kill imasrv (kills the ima service)
ima2.bat = net start "imaservice" (restarts the ima service)

NO!

IMA Stop = net stop "imaservice"
IMA Stop = net start "imaservice"

Better to Stop than KILL.

Same routine though safer

 

[harjitgill]

Hello All,

Thanks for the info for the batch files and I have tried it and it is working okay for me so far. I will keep you posted if it does not.

Many thanks

 

[micronmega]

Net stop does not always work, kill usually does even on a hung service. Especially running as System being called from an AT script.

 

[Patiwaq]

When the IMA service stops allowing connections...stopping the service wont work..been there done that. You have to use kill.