Illustrator 10 will not start

[samoth]

Does anybody know the following issue:

Illustrator 10 will not start, it hangs up while trying to read the fonts... The CPU works under full load, nothing happens.. :-(

all this on XP... any ideas? Any help would be appreciated...

(Curious detail: Illustrator 8 works fine on the SAME machine on the SAME OS; Illustrator 10 works fine on the SAME machine under Win2k. ?!?!)

 

[askIllustrator]

This happens to me too and I cant figure out what exactly it is. It has something to do with AI temp/undo files not being allowed to complete a function corretly (usually because you just crashed) so it hangs when ever you try to re-run the app. The odd thing is if you let it sit long enough, it will start Illustrator eventually but a lot of functions will grind to a halt in the same manner, ie. copying, new documents and some other ones. Re-installing doesnt work.

Heres the real kicker, if you try opening Photoshop first and then Illustrator it seems to work. I just got in the habit of opening PS first, but one time I forgot and didnt notice cause AI opened just fine. Musta worked itself out, Weird!

By the way, this is a windows thing, I've never seen a Mac do anything like this. BEHOLD! As Steve Jobs introduces us the latest in desk-lamp technology!

http://www.apple.com

 

[askIllustrator]

Sorry, didnt read your post carefully. That fix I just gave was for if AI hangs at 'loading startup settings...'

For your prob, try setting your date back to 2001 or 2000, I dont know why but it works. BEHOLD! As Steve Jobs introduces us the latest in desk-lamp technology!

http://www.apple.com

 

[samoth]

thanks, jaquan, for your tips... unfortunately, neither nor worked out. I think I tried all I could - no chance. It even got worse, since InDesign 2.0 also quit functioning.

Switching to Win2k erases all the problems; both programmes run quickly and without any problems. So this made me think too: it's a f... Windows-problem. Set XP on hold and come back in one, two years... ;-)

..and yes, one or two times Illustrator as well as InDesign started after lets say 10 minutes (!) of attempting to read the fonts or what ever... strange!!!

 

[carlow]

Hi

One of the problems could also be that you have too many fonts open. Try reducing the open fonts with a font utility like Adobe Type Manager or Suitcase. Fonts take up a lot of memory and thus are very annoying for your system.

hope this helps
grillhouse

 

[askIllustrator]

Right as usual Grill, dont ever add fonts to your system folder other than the ones that installers put in there. Use a font manager for everything else. I perfer suitcase. BEHOLD! As Steve Jobs introduces us the latest in desk-lamp technology!

http://www.apple.com