Illegal Request, ASC 0x83 ASCQ 0x03 with Adic Scalar 1000

[marcoesser]

Hello All,

I´ve a Problem since we use an Adic Scalar 1000 instead a Scalar 100.

When i did not export or import Tapes through the Mailslots (with the Withdraw- or Deposit-Buttom in the NSR-Admin) for a few hours I become the following Message when I try to export a Tape.

Server XYZ.123.com: Illegal Request, ASC 0x83 ASCQ 0x03

I´ve already deletet the Library an the Tapes from the Networker-Admin then the nsrjb.res from \nsr\res. And after that I configured it again with jbconfig. That did not help.


Has anybody a hint for me ?

Greets,
Marco

 

[wallace88]

In almost all cases that I've seen these errors such as

Illegal Request, ASC 0x83 ASCQ 0x03

This is an indication of a problem with the jukebox or jukebox driver. You did say that you upgraded from a Scalar 100 to 1000; are you using the correct firmware?

The ASC, and ASCQ are vendor specific. Contact ADIC for further information.

http://live.adic.com/adicSupportShell.jsp?Page=supportContact

 

[wallace88]

Slight correction: ASC codes 80-FF are vendor specific.

 

[marcoesser]

wallace88:
This is an indication of a problem with the jukebox or jukebox driver. You did say that you upgraded from a Scalar 100 to 1000; are you using the correct firmware?



The Adic has Version 600A.00005 This should be the latest version, becouse it was installed a few weeks ago, when we became the Library. I will ask our local adic supporter for help.

Marco

 

[marcoesser]

Hello all,

the problem is solved. I switch off the delay for autocleaning and the problem was fixed.

Marco