IE6 not displaying graphics on certain pages only 6

[fl4ian]

i service a small business with 6 machines (all running w2k).

two of these machines have the exact same problem: certain pages do not load the graphics. it is an intermittent problem. for instance, home.yahoo.com and belarc.com both do not display the graphics. if you F5 (refresh) it still will not show the graphics. HOWEVER, if you change the encoding to Western European (ISO) or Western European (Windows) it WILL display the graphics. subsequent refreshes (after you've change the encoding) will again NOT show the graphics. a quick check of the encoding reveals that it is still encoding at Wester European (ISO or Window) which ever you chose. in other words, the encoding selection has not changed, but you are now unable to view the graphics.

other pages that are viewed with the same machines load just fine. for example msn.com shows all the graphics (and there are quite a few)...

so... the problem is intermittent in the fact that not all pages load graphics. however, the problem is consistent in the fact that pages that don't load graphics NEVER load graphics (unless you change the encoding).


these are the fixes i've tried with no success (cold booting in between):
1) selecting 'auto-select' in the encoding menu.
2) clearing the temporary internet files cache.
3) reinstalling ie6 over the current installation.
4) editing the registry value (per Microsoft Knowledge Base Article 283807) to the following: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nls\CodePage set as default to C_28591.NLS

the KB article (283807) seems to deal with persistent non-display of graphics (for ALL web pages), but i thought i'd give it a try anyway.

i'd rather not wipe the machine just for this, but if that's the solution....

any help would be much appreciated...

 

[letrahis]

Sorry for my bad English!

I have fixed this problem by means of the tool named TCP Optimizer at

http://www.speedguide.net/downloads.php

After selecting "Custom Settings", please open the "Other Settings" tab and delete any number existing in the box "Max Connections per Server" and "Max Connections per 1.0 Server".

Select "Apply Changes" and reboot.

In my case the problem has disappear.

Best Regards

 

[steamwiz]

Here's everything I have on the dredded Red X

1. Go to - View - encoding - select "western european (windows)" repair ie if not sticking

2. Check that Show Pictures has not been disabled:

On the Tools menu, click Internet Options\Advanced - scroll down to Multimedia and
tick " Show Pictures"
untick "show image placeholders"
Click OK .

3. Restore Default Associations for Graphics File Types :

Go to Folder Options/File Types, and make sure that the following file types are associated by default with Microsoft Internet Explorer (Iexplore.exe):
ART image (.art)
GIF image (.gfa, .gif)
JPEG image (.jfif, .jpe, .jpeg, .jpg)

4. Install the latest version of "Microsoft Virtual Machine"

http://ftp.uni-stuttgart.de/pub/systems/win95/fixes/VM/msjavx86.exe

5. It could be caused by your firewall

6. If some of the images are on adverts and you have "spyblocker" installed - this will not only block some ad's but also show a red X instead of a picture

7. Of course it could be that the pictures are no longer on the website - could you give an example of website and picture which is not working for you ?

8." cleaning " your computer may also clear this problem so....
delete your temporary files.....your temporary internet files.....and clear your ie history

9. Check out this Microsoft link :-

Web Page Displays an Image As a Red X or Not at All (Q283807) :-

http://support.microsoft.com/?kbid=283807

10. (Thanks to Rollin' Rog) See this Norton link regarding NIS

http://service1.symantec.com/SUPPOR...77ee338ff06cf3b5882568a1006a69a3?OpenDocument

Also try disabling the "privacy" feature, we've seen that cause problems as well...

http://service1.symantec.com/SUPPOR...46fb88c6068d13dc65256b3d0030762e?OpenDocument

steam

 

[shadowcat00]

OMGGGGGGGGGGG ! LOL I'M SO DELERIOUSLY HAPPY RIGHT NOW HAHAHA ...

i JUST GOT A WINDOWS UPDATE MESSAGE AND THEY WANTED ME TO INSTALL AN UPDATE PATCH I SO REGRET THAT I DIDN'T SEE THE NUBER OF IT BUT AFTER I RESTARTED MY COMPTER, THE IMAGES CAME BACK EVEN THOUGHT THE ENCODING IS STILL IN WETERN EUROPEAN ISO ! YAAAAAAAAAAAAAAAAAAYYYYY

 

[BootBoy]

Re: shadowcat00 (TechnicalUser)

Cheers mate that was really helpful, I regret it too!

B

 

[krbam]

I last posted on this message in January in the first thread started by CleverCrow.We STILL have two users in our agency that cannot view some gifs. Today I found MY answer (as I have seen from previous posts nothing seems to work for everyone )!!!!! From reading this post. It IS related to the ISO character encoding. The registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\nls\CodePage has registry settings for numerous encodings. I discovered that each registry entry that exists needs to point to the appropriate .nls file in the Winnt\System32 directory. 28591 is the encoding for western European (ISO). This value was missing. The file itself is on the Windows 2000 CD as c_28591.nl_ . I extracted it using extract.exe and then just copied it to the Winnt\System32 directory. I then created another value under the CodePage key called 28591 with the value of c_28591.nls. Reboot. Worked like a charm.

 

[shadowcat00]

^ dude i wish i understood what u were saying haha but i know zilch about computers and to do something as complicated as that sounds ,is beyond me ...and thank God it's fixed !

BootBoy, i'm reaaaally really sorry if i knew that thing would fix it i would have payed more attention for sure but i downloaded the windows automatic update and i get these pop up windows all the time so i just absent mindedly click ok and download them without thinking ...i suggest u get the auto-update as well even though u think u have all the updates ( i make sure i do but i keep getting them for some reason) cuz one of them might be the one... good luck !

 

[copdawg812]

I have been unable to make any of the posted solutions work. Still working on IE6 and sporadic pics, like the Yahoo title bar. However, I've found that when I load the same screens using AOL 9.0, the graphics all load...even those that I had been told wouldn't load in AOL by the online college computer techs. Any suggestions to fix my IE6 would be appreciated.

Thanks!

 

[shadowcat00]

bleh , it only lasted a few days .now i'm back at square one again ...

 

[JacksonVFR]

Hi there. First of all, I found this thread tonight searching through Google.com for possible answers to my problem. I just had to sign up and make an account here.

I'm glad I found this thread. It seems to have a lot of suggestions in solving this problem that many of us are plauged with.

I have been up all night trying many of these very valid suggestions, yet I'm still having trouble. I too have SBC Yahoo DSL (like several of you have posted) and have the same problem with images not loading on specific pages. I too have to right-click and switch the "Western European (ISO)" character encode and select "Western European (Windows)" or something other just to get my page to load correctly!

As I've said, I've been up ALL night trying to solve this and haven't found a solution yet. I'm going to bed in two minutes here, so I'll discuss this more tomorrow. Hey, maybe I'll find a solution (yeah... sure). If anybody has anymore suggestions or can elaborate on somebody else's suggestions PLEASE DO!!! I am determined to destroy this beast of a problem!

 

[JacksonVFR]

Actually, before I go I will ask a question or two. First I will need to quote "krbam":

"krbam (TechnicalUser) Sep 25, 2003
The registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\nls\CodePage has registry settings for numerous encodings. I discovered that each registry entry that exists needs to point to the appropriate .nls file in the Winnt\System32 directory. 28591 is the encoding for western European (ISO). This value was missing. The file itself is on the Windows 2000 CD as c_28591.nl_ . I extracted it using extract.exe and then just copied it to the Winnt\System32 directory. I then created another value under the CodePage key called 28591 with the value of c_28591.nls. Reboot. Worked like a charm."

Ok, I'm brand new to registry files and such, but through much searching I found out what to do. I went into my registry by start>run>typing "regedit"> ... eventually linking myself to the "codepage" where all the .nls files are, and I realized that the value for the cp_28591.nls file (that's how it's named in Win '98), the value wasn't blank, it was set and the numbers matched each other. So I guess that's correct then, huh?

Well, then I see at the top there's a "default" feature with no set value. Can I enter a code in the default (say cp_28592.nls) and that will make my pages choose to load with a different encode, or am I totally just going off into my own world of crazy ideas that won't work?

Also, another stupid question... can you just delete the cp_28591.nls file in MS dos, or will this cause problems with IE6?

 

[spidey373]

I posted here before, but I wanted to let folks using SBC Yahoo DSL know that I fixed the problem for myself and SOMEONE ELSE using the exact same system config and SBC Yahoo DSL software. His problem was identical, and we fixed it by disabling some of the programs launched automatically on system startup. I'll have to check later to see what they were, but try running msconfig, going to the STARTUP tab, and deselecting a few things that look to be associated with Yahoo or SBC DSL (Yahoo Pager was one of them I think). Reboot and give IE6 another try. That worked for both of us, with our Win 98 first edition boxes running IE6. Lemme know if it works for you Jackson VFR.

 

[JacksonVFR]

Well Spidey373... I was happy to see that you suggested de-selecting programs at startup in your last post as opposed to your previous post where you suggestions were more about uninstalling some software.

So, I went ahead and went to msconfig then to "startup" and one by one I de-selected all I could find to have come from my SBC yahoo DSL install disk.

Here's what I ended up de-selecting:

IPInSightMonitor 01 --- C:\ProgramFiles\SBCYahoo!ConnectionManager...etc

BJCFG --- C:\ProgramFiles\BroadJumpClient...etc

Connection Manager --- C:\Progra~1\SBC...etc

And that's really all I found in there to be assocaited with SBC Yahoo DSL.

I got frustrated and decided I'd try to uninstall some programs that are affiliated as well. Here's what I uninstalled:

Yahoo Companion
Yahoo Messanger
SBC Yahoo Parental Controls
Yahoo! Internet Mail
SBC Yahoo! DSL Tools
Yahoo! Log In
Yahoo! Messanger Explore Bar

My REMAINING affiliated programs are:

BroadJump ClientFoundation
BroadJump CorrectConnectEngine
SBC Connection Manager
SBC Yahoo! Dial
SBC Yahoo! DSL

By the way, did you have the same problem as in that you'd enter a specific non work page and your character encode would be selected to "Western European (ISO)", but when you pick a different encode... say "Western European (Windows)", it would display the page correctly? I'm just making sure.

Because Krbam seems to swear that the problem is the .nls file for "Western European (ISO). I did check mine and the value matched up for it.

Argggggghh, I'm so confused. I keep bouncing back between solutions, going "that's gotta be it!!", and nothing seems to work.

If you tell me anything more... narrow down the programs or anything Spidey, please do!

 

[JacksonVFR]

Sorry, my post in kind of confusing to read. Guess I should've reviewed it. This problem's got me nutty.

I left out that none of those deselected start up programs nor uninstalled programs had any effect on my problem, which is pretty obvious in my post even though I didn't say it.

Oh, and I did restart often inbetween all that. I'd uninstall one or two programs, write down which one's I uninstalled, then I'd restart.

 

[spidey373]

In response to JacksonVFR's post - yes, my probably was the same as you describe, with the encoding almost never being set properly and always having to manually readjust it until the picture loaded properly.

I don't have the exact same programs in my Startup tab under msconfig as you deselected. Here are the ones I deselected - Yahoo! Pager, BJCFD, tgcmdprovidersbc, Connection Manager. I suggested my friend deselect the same, and his began working immediately. Keep in mind we're not using the SBC Yahoo provided browser. I only browse the internet through my trusty IE 6.0.

The programs that still show up in my list from the Start menu include DSL Connection, SBC Yahoo DSL Utilities, SBC Yahoo DSL, SBC Yahoo Messenger, Uninstall SBC Yahoo Messenger, SBC Yahoo Dial, (and I think this came with it. . . ) Efficient Networks EnterNet 300.

Sorry if this doesn't help anyone else. But that's about the extent of my info on the subject.

 

[ElroyJetson]

I had this issue, which I could reproduce 100% of the time. It may not be the same as this, but sounds very close. I was changing some web pages, to make my them local from a hard drive w/o being served from a web server. When I changed the link from a http:// to a file://, but the correct local location, IE would just hang. It would never finish loading the page with that reference. IE would load the same file when served from xitami. Netscape loaded it no problem with either way.

And after trying to load it a few time in IE, eventaully no pic format would load, not even the google image, etc...

I found that by removing the file association with .png file (which as set to MS Photo Editor), by going to MY Computer -> tools -> folder options, select PNG and delete. Next locate a PNG file in windows explorer, double click, and when prompted, associate with IE.

Now no problems at all. Might be worth a try. Oddly, now PNG doesn't show up in my File Associations at all, but windows explorer does show it with an IE icon.

So you may need to re-do/remove file associations with various image types, just types associated with MS Photo Editor seemd to cause this issue for me.

 

[JacksonVFR]

Thanks for the suggestion ElroyJetson.

I deleted the association with .PNG files under folder options just a minute ago.

How do I associate .PNG files with Internet Explorer now?

 

[steamwiz]

Find a .png file on your computer

Highlight the file - Hold down shift and right click the file - on the menu choose "open with" scroll down to "iexplore" highlight - tick "always use this program to open the type of file" and click ok.

steam

 

[ElroyJetson]

About redoing a file association:
The method steamwiz detailed is the least work and least error prone. Letting windows redo the association rather than editing it seems to always work best.

One thing that I forgot to mention was that once IE got to the point where absolutely no pics would load (all red-x's), I had to reboot before IE would display images again. I'm not sure if a reboot was required after the png file association, but it may have been.

------------------------------------------------------------

FYI: the page that absolutely would not load was like this -
Go to a directory (C:\junk) with a png and a gif file like junk.png and junk.gif, make a file "junk.htm",
text edit it with
<HTML>
<BODY>
<IMG SRC=&quot;junk.gif&quot;>
<IMG SRC=&quot;junk.png&quot;>
</BODY>
</HTML>

Open IE, type in the location: file://C:/junk/junk.htm

On all of the PC's I tried, the gif would load, the png would not, and after multiple tries, IE was all messed up - eventually no images.
You can change the html to <img src = &quot;file://C:/junk/junk.png&quot; >, but that has no effect.
Once I changed the PNG association to IE, it loaded fine.

 

[Stumpy02000]

I have been pulling my hair out with this problem. However I may have come up with what the problem is, I just need to know some info first. Can anyone tell me what the following files do and where I can acquire them?
iecont.dll, and iecontlc.dll. When I did the msinfo32.exe search, i identified these two dll's as file missing.
I did a reinstall of IE but it did NOT get the dll files.
Also if anyone else is having this problem, would you check to see if you have these dll files?

 

[doylejm]

I have been searching the web for an answer to this problem and came upon this forum. I have windows me and recently upgraded to IE6. Some but not all web pages won't load graphics (i get boxes with red X's). I have to go into View and change the encoding from Western European (ISO) to Western European (Windows) or Unicdoe, then I get the graphics. I just searched for the files iecont.dll and iecontlc.dll and didn't find them.