IE6 install problem

[lweng]

Hi, When I tried to download and update Internet Explore on w2K server the network was disconnected during the downloading. Now I can't resume it, every time after the download the update can't start and raised a error message:

A previous installation has pending work requiring a reboot. You need to restart your computer to complete
that installation before running Internet Explore Setup.
Setup will now close.

I reboot the pc and start it over and got same error. I remove everything in c:\winnt\msdownld.tmp and start it again and no luck(same error).

How can I solve it. Thanks in advance.

 

[dogviticus]

Try this... [good idea to backup the registry first].

1. Start regedit, (Regedt32.exe on Win2K Machines)

2. Find this key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager

3. Delete the 'PendingFileRenameOperations' value name.

4. Also delete the 'PendingFileRenameOperations' value name
from the following keys, if it exists:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

5. Remove everything you can from the %TEMP% folder.

6. Clear the Temporary Internet Files folder.

7. Delete any root folder named $!$!$!$!.

Tip shamelessly stolen from

http://www.jsiinc.com/

 

[lweng]

Thanks for your response, could you tell me where to start regedit? from dos or WINNT and I only see regedit not regedit32 under WINNT. For backup registry I don't see registry checker under system information/tool (as 98) and I only see backup under that dir. are they same? Tanks.

 

[gcw1]

Click "start" then "run" and type regedit.

 

[dogviticus]

In Windows 2000 regedit is called Regedt32 not regedit32.
(Note the spelling)

To run regedt32 click on the Start button, go to Run, type in 'regedt32' without the quotes.

I would assume you would require root access to do this as well, by that I mean you'll need to logged in as the administrator. If you don't have admin privliges you'll need to consult with whoever does.

 

[lweng]

Thanks all for the replies, I did step by step from 1-7 in dogviticus' reply, but no luck, got same error. Any other ideas? Thanks

 

[lweng]

Thanks all for your helps, the problem is solved, After I did step 1-7 and I tried to use 'save to program file' instead of 'open here' in the update, it works. Thanks again.