IE6 displays cannot display page.. 2

[cindyph]

Got rid of 18 viruses thru Housecall on Friday. Housecall says puter is clean. Two of the deleted files were msin32.dll and svchost.exe and I think SVCHOST.exe

Since then IE6 holds for a little while and then unexpectedly with another click goes to a "cannot display page" screen and nothing else will come up. Right now the only thing I can do is to reboot but that gets tiring.

Cable co. says all my settings are correct for my cable connection. Evidently I must still have something in the computer.

Do you have any advice or help?

Cindy

 

[carrr]

What sort of sites are giving you the problem? All or certain ones? You might run through the steps in this troubleshooting article:

http://support.microsoft.com/default.aspx?scid=kb;en-us;813444

 

[bcastner]

Try faq779-4625

DNS errors are quite common due to Winsock issues after a virus cleaning.

 

[cindyph]

I forgot to say I'm on windows 98se and once it fails, it's all windows. Like mail.yahoo.com is my home page, and it will come up but once i try to log in then I get the 'cannot display page' screen

I also have cable modem. I didn't think winsock was a issue. I thought that was only for dialups.

cindy

 

[bcastner]

Your Winsock service is the core foundation of all TCP/IP communications in Windows. Not just dialup, all TCP/IP communications.

If the issue is a logon to a secure site, see Carr's reference above, and this good checklist:

http://www.mvps.org/inetexplorer/answers2.htm#secure_sites

 

[carrr]

Not so.
Run the tool in the FAQ suggested by bcastner. The worst thing that happens is it doesn't solve your problem.
Be sure you've run down all the possibilities in the KB article as well.

 

[carrr]

Sorry...I'm tripping all over myself, and bcastner.

My last post adresses cindyph's statement:
"I also have cable modem. I didn't think winsock was a issue. I thought that was only for dialups."

 

[cindyph]

Hi y'all. I finally got my courage up to run that program in the FAQ from bcastner. It scared me because when the program rebooted the computer I just got the 'cannot display page' again for everything and AIM and MSN wouldn't come on.

So after panicking I rebooted again. And doggone, I think everything is fine. A page I went to earlier today had the little red xs and now all the graphics are there and it's going faster. So thank you, thank you for all your help.

cindy

 

[bcastner]

Good job.
There are a lot of things I am scared to run too. But that little utility is not one of them.

Best,
Bill

 

[cindyph]

It's come back. I'm getting the red xs again and page cannot display. I checked trendmicro (not scanning) and it said status normal.

i think it kind of blipped and this started happening. do i need to tell trendmicro to rescan because maybe something happened.
cindy

 

[bcastner]

Try Panda from smah's faq: faq760-3862

 

[cindyph]

Panda spent about 8 hours and only checked 66,000 out of 215,000 files that Housecall says I have. I have tried IE repair, tried reinstalling IE6 but it said i have all the components installed and said i didn't need to reinstall it. Didn't give me an option to go ahead anyhow.

I tried to do the WsockFix again but it didn't work this time. on the Worm_Hybris.f which I had and deleted after printing out hte instructions there's a section to restore the WSOCK32.DLL. Would that work?

On the screen where I found the IE repair, there was a circle for "restore the previous windows configuration" would that help? These little red xs are affecting me but the "can't display pages" is worse and happening more often now. I"m having to reboot 2 or 3 times a day.

I really do appreciate you taking the time to help me.

cindy

 

[bcastner]

If you are running Win98, check C:\WINDOWS\SYSTEM\WSOCK32.DLL and
make sure it is 40,960 bytes, CRC32: 0xE052F5EC . If it is approx. 65KB then you have an infected file.

Delete the file.



Win 98:
Run the System File Checker - Start, Run

Type
sfc
Press Enter
Choose "Extract one file..."

Type
c:\windows\system\wsock32.dll

Click Start, and where it says "Restore from" choose the location of your Win98 cd (Precopy1.cab) or cab files on your hard-drive. Where it says "Save file in"

Type
c:\windows\system

Press Enter.

Once it's done, you'll need to reboot to complete the installation.

 

[cindyph]

It says 40KB. So I guess that's not my problem then so I didn't delete it. These other numbers in your note don't show up and i don't know how to findthem CRC32: 0xE052F5EC

i have some files with a .vxd and .ocx extensions. WSODBS32.dll, wsock.vxd, wsock2.vxd, whom.ocx and WI32dll.dll are some of the other files i found.

Also going in the advanced options in internet tools I see tht 2 of the 3 java boxes are not checked. the bottom JIT is.
could that have anything to do with it?

I hate being so scared to touch anything and make it worse.

Once again I really appreciate you helping.

cindy

 

[bcastner]

Member In10City suggested in an earlier thread:

1. Click Start-Goto Settings-Click Control Panel.
2. In Control Panel Double click Network.
3. Click-Highlight-and Remove all Bindings of TCP/IP in Network/Configuration Tab.
4. Click OK. (A Message will Appear) "Your Network is incomplete do you wish to Continue"...Choose YES. REBOOT when asked.

AFTER RESTART FOLLOW THESE STEPS:

1. Goto Start Menu then Click RUN
2. Type regedit click OK.
3. Double Click HKEY_LOCAL_MACHINE
4. Double click SYSTEM
5. Double click CurrentControlSet
6. Double click Services
7. Delete the Winsock and Winsock2 Folders.
8. Double Click VXD
9. DELETE AFVXD, DELETE MSTCP, DELETE DHCP, DELETE DHCP OPTIONS, DELETE WINSOCK AND WINSOCK2 (if listed).
10. Close the registry editor.

11. Goto Control Panel and Click ADD\REMOVE Programs.
12. Click the Windows Setup Tab.
13. Double Click Communications then uncheck the box next to Dial-Up Networking. Click OK.....THEN CLICK APPLY on the next screen.
14. Reboot.

15. Repeat steps 1-14 this time RECHECK the box next to Dial-Up Networking....Reboot and Your good to go..

 

[bcastner]

Typo:

15. Repeat steps 11-14 this time RECHECK the box next to Dial-Up Networking....Reboot and Your good to go..

 

[cindyph]

Thanks I"ll try it tomorrow. I'm on cable modem, do I still check the dial-up box. It's not checked now.

step 8 you sy double click VXD I don't remember a plain VXD but then i was in windows system folder, not the HKEY_LOCAL_MACHINE

and will ou be arouond tomorrow in case I blow something up?

I can blow up the computer with absolutely no effort, which is why I hate doing things to it.

cindy

 

[bcastner]

HKEY_LOCAL_MACHINE is a registry entry, not a file folder.

And yes, you remove and then reinstall Dial-up Networking. This forces Windows to replace the files and replace the registry entries.

 

[cindyph]

one more question before I try this. Step 3 says to remove TCP/IP bindings. I don't see anywhere to put them back in your instructions. Do they automatically get replaced or how do i do it?

There are 2 TCP/IP lines:

1) TCP-IP->D-Link DFE-550TXFAST Ethernet 10/100 Adapter (this is for the cable modem and I know I need it)

2) TCP-IP-> Dial-Up Adapter

Sorry to be such a pest but just making sure before I do something irrevocable.

cindy

 

[bcastner]

They most likely will be automaticly replaced, but there is always the Add button.