IE6.0 - Errors On Page (Object expected)

[gerbir21]

Greetings everyone

I have 1 person running IE6.0 (6.0.2800.1106.xpsp2) who receives an 'error on page' msg whenever she tries to access certain websites. When I double click on the 'error on page' warning symbol, I can see the following error:

"problems with this web page might prevent it from being displayed properly or functioning properly. in the future, you can display this message by double-clicking the warning icon displayed in the status bar.

Line: 1859
Char: 2
Error: Ojbect expected
Code: 0
URL:

http://www.aircanada.com/en/home.html

As a result, this error prevents certain functions/drop-downlists from appearing correctly in the browser. In searching for this type of error online, several sites suggested that this problem is on the website. I do however have several other user switch w/identical hardware/OS an application config that do not receive this error. I have tried logging in w/my profile, and the same error appears when I access the same website.

I have tried removing and reinstalling IE6.0 (see KB318378) as well as XPSP2. I have tried deleting cache/cookies/history and lowering/removing security for scripting/cookies to no avail. I have also run a spyware check on the PC and removed any offending entries. Regardless of what I have done, the error still persists.

Does anybody have any suggestions for what else I can try? Is there something I have overlooked?

 

[JFBouchard]

Hi, I've been able to reproduce the problem:

Disabling the windows firewall for the first access to the site resolved the problem.

Even when I enable the windows firewall again, the problem is gone...

I've had exactly the same symptom.

Hope this helps. Please let know if this resolve your issue

Jeff

 

[gerbir21]

jfb, thanks for the feedback. by default, our deployment of XP SP2 has the firewall disabled. I have tried enabling/disabling the firewall and testing site access, the problem still persists.

I have noticed that when I clear my temp IE files, and access

http://www.aircanada.com,

I get a splash screen prompting for English/French. Upon selecting English, this is when I notice the ERROR appear in the bottom left of the screen.

Other items I have noticed:
*Users IE is 6.0.2900.2180.xpsp_sp2_rtm.040802-2158
*My IE is IE 6.0.2900.2180.xpsp_sp2_rtm.040803-2158CO
* I am able to access this webpage w/o errors
* In checking IE Security options, I have noticed that she has Java VM installed. I dont.

I'm continuing to test and troubleshoot this issue. If anyone has any other suggestions, I would greatly appreciate any feedback.

Thx.

 

[BillyRayPreachersSon]

Is it just this one website that breaks for you, or are there other examples you can give?

Dan


[tt]D'ya think I got where I am today because I dress like Peter Pan here?[/tt]

 

[gerbir21]

Greetings all

After multiple removals and reinstalls of Java VM, JRE and other system components, I finally figured out how to correct the problem.

* In Internet Explorer, select VIEW | ENCODING | WESTERN EUROPEAN (WINDOWS)

As soon as I selected this, the web page formatting corrected itself and the errors no longer re-appeared. This option was previously set to Western European (ISO).

Thanks all for your help.