IE not connecting with AOL account

[littlechef]

Hi I recently setup a home network for a customer using 2 XP machines ( all sevice pks and updates installed) a laptop and a dynamode R-ADSL-C4W-G adsl router/access point. He has a AOL account which once configured allowed all of the machine to acess the internet using AOL's browser. They can all talk to each other and use a networked printer so I know the network is fine. However, the cutomer wants to use Internet Explorer for checking his bank details etc, which AOL's browser wont allow. The thing is IE will not connect to the internet. Ive altered the settings in 'connections ' to 'never dial a connection' and 'dial whenever a network conn. is not present ' but that makes no difference. I've also tried it with the internat firewall disabled, but again no joy. Its version 9 of AOL's browser, and they were the first people I called. (twice so far! lol) the first time I was told to re install the ACS ? which I did and which should have given me the option to use IE from aol. That never appeared. the second time a guy ( he seemed lost actually) told me to uninstall IE and reinstall it, 'that will do the trick! ' well as you know it didnt! lol
I also tried installing another browser ( Firefox) hoping that would coect but again no joy.
Anybody got any idea's?
many thanks
glenn

 

[Rhombus65]

Did you try:

Open Internet explorer, go to tools -> Interent Options -> Connections. Now in the upper right click on Setup and run the associated wizard.

"The important thing is to not stop questioning. Curiosity has its own reason for existing..." -Albert Einstein

 

[bcastner]

AOL requires a lower MTU setting than Windows will assign by default.

. First, go to the setup page for your router. There should be a place to enter a manual MTU setting. Set this to 1400.

. Next, download DrTCP and set each client's MTU value to 1400:

http://www.dslreports.com/drtcp

Power off the router and all client workstations. Repower the router. Then repower the workstations.

 

[littlechef]

Thanks Rhombus65 but I shouldnt need to do that as Ive already told IE to use the network gateway ('never dial a connection' and set the gatway ..)unless the connection path has been altered. Not too sure if the MTU would alter things tho, as the AOL brower is coecting fine as it is ..

 

[bcastner]

Google this phrase: "mtu aol dsl" and see what you find.

 

[linney]

Web User Forums - IE/FF cant access sites AOL Browser can

http://www.webuser.co.uk/cgi-bin/fo...=163419&page=3&view=collapsed&sb=5&o=93&part=

AOL works IE6 doesn't

http://groups-beta.google.com/group...1?q=IE+AOL+problem+xp&rnum=9#1c1f7531743e5861