IE 7 upgrade causing problems

[cresbydotcom]

Hi
A friend has clicked the "yes" when Micro$oft invitted him to improve things! He runs Norton AV and Anti Spam And gawd knows what else.

I am going to install Firefox &/or Opera tonight. (6 hours from now) Rather than mess with too much unless there are any hints here.

As a farmer he can't access the regulatory government site (DEFRA) with it now. They shrug and castigate Bill Gates. But know of the problem. I will know more tonight but I castigated him for a) trusting MS and b) improving things when there were no symptoms / problems & c) not switching off Norton. Farming is hard enough in the UK.

 

[ASG0856]

To get some sort of answer, you will need to post logs. Unless the site is trying to glean private information, it shouldn't be blocked.

Check IE Security settings,
Pop Up blocker on?
The Norton Logs (to check if thats what's blocking it)

Is it a total site block, or hot link images not appearing. Some sites use a picture for the hyperlink. At certain sizes, Norton sees these as adverts, and blocks them. Try turning ad blocker off.

 

[cresbydotcom]

He is reporting failure to display image/links which he needs, though the boxes for them are there - It obviously isn't loading the immage. He has looked at all the option settings including the add-ons. I will know more when I get to eyeball the problem.

Firefox and Opera seem to load independantly and only (in my experience) hijack the default browser settings it looked like a safe bet. However I used Opera 7 and Firefox 0.9.

As he is running a business on the back of this, the methodology is to tinker with nothing that will compromise what he does and how he does it, with IE as the only exception.

His son has problems with IE7 at Uni - so it is deja vu all over again........ Yogi

 

[ASG0856]

The Norton Content blocking log will probably state some thing like;
site name blocked reason img src size = 120 by 60

In Ad Blocking, Advanced, Add the Defra site, select permit, then the html string to call the images (eg

http://www.defra.com/*.jpg)

This should clear the problem. Norton is very annoying. there is a site I use that works fine with IE7 on my laptop, but I can't get to work on my desktop, and both are running Norton 2006

 

[cresbydotcom]

I switched-off Norton and loaded Firefox 2 - it loaded the DEFRA site well enough, but the page he wanted would not load with the form or name and password fileds.

Sooooooooooooooooooo - I blamed MS & Mozilla/Firefox for their cleverness and

switched of Norton and loaded Opera 7.5 and went to sleep yet again - 10 minutes later after rebooting (I kid you not 1.66Gig and Norton has crippled it) We got a servicable page and the entry page of DEFRA.

I hit it with IE6 tomorrow - at least he understands that. And not to upgrade unless he just dun gotta.

The DEFRA site states clearly that IE6, Netscape 7 and Firefox 1 "only" are guarranteed to work on the site - but if you can't read the site how are you going to know? Tek-Tips site on IE7 is wiered too, pics are missing and I couldn't log-in on my password so IE7 is a nono in cresby.com towers.

Progress? I am using IE5.5 - because my target audience on

http://cresby.com

use legacy systems too.

Thanks for help.

 

[Freestone]

For what it's worth - your site

http://cresby.com,

http://www.defra.gov.uk/,

and Tek-Tips site all load, display images correctly, and link to other pages as expected on my PC. I am not an IE7 bigot, actually I don't like most of the changes, but I thought I'd let you know this. It appears that there are other factors contributing to your friend IE7 woes.

 

[foxyone]

Agree with Freestone (above)..

I have been all over

http://cresby.com,

and

http://www.defra.gov.uk/

with IE 7.0
v5739.11 w/ no problems.
Also have never experienced a prob
here on "Tek Tips"..

I am using Avast AV, and Windows Defender behind a D-Link Router and the XP SP2 Firewall..

I would like to see a pole of others who have (or have not)
problems with the combination of IE 7.0 and those two sites!

Very curious what elements might pose compatibility probs..

Bob.

 

[linney]

Have you tried adding these site to Trusted Sites in IE, or any exceptions that can be added to any of your security programs?

Spoofing IE6 etc...

IE7: User Agent String Utility Tool V.2

http://msmvps.com/blogs/spywaresucks/archive/2006/09/11/121859.aspx

 

[cresbydotcom]

I will try adding trusted sites (he may not have them set) - but the real problem was accepting an upgrade while Norton is active - so is it an MS oversight, a Norton Oversight or is he too trusting? tick all of the above.

The target site are government so they will take time to sort it, and he did speak to them for an hour, but oon dial-up he isn't going to see the results as he speaks.

He did just about everything I would have done. But he has enough problems working a 16 hour 7 day shift and a two day holiday in 5 years - all he wants is a result which I gave him, albeit with adverts!

IE 7 is not the bone of contention but the glib way MS want to lock you in and sod the consequenses.

I don't beta test any MS product! Pinnacle taught me that lesson.



And how.

 

[ASG0856]

Upgrading to IE7 whilst Norton is active should not be a problem. I've been using Norton for 4 years and not had a problem as long as 'you' pay attention to whats going on.
Now theres a point, IE7 'asks' to access the Internet, to update any files whilst installing. Norton of course then pops up its message box to allow the user to give permission. If that was missed or 'NO' accidentally clicked, Norton might be blocking it. Check the Programs section to see what IE7 is set as.

 

[cresbydotcom]

I will have another look at it the weekend. Apperently Opera 7.5 (not on the preferred list) does not allow full access. I left him struggling with the site not the browser so I was fooled.

I have Firefox 1.5 and that is on the list.