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IE 6.0 Won't Stay Open 2

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codyscott4

codyscott4

Technical User
Nov 21, 2004
78
US
Running Windows XP, IE 6.0, don't know what happened, I open any e-mail account in the Browser, but when I click on a function I want to do, open, delete etc., the Broswer closes completely by itself. Is there a Repair Tool for IE 6.0?
 
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When I run that program it says I need the IeExplorer CD, and I don't have that. No matter what site I go to, the page opens, but if I try to open/close or read e-mail or anything, IE 6.0 closes immediately, is there a site I can download IE 6.o for Windows XP Home Edition?
 
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You could repair it but as smah suggested id run some spyware removing tools, my advice before attempting to fix internet explorer , get firefox off someone and put it on there.


Then if you can run this

Heres a couple of free spyware removers if you dont have id reccomend keeping on your system.




After running all of that I would reccomend downloading hijackthis from the link below. Extract to desktop or prefered folder. Open it choose do a system scan and save a logfile and post the logfile on here. Do not attempt to fix anything unless your sure of what your doing.

 
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Logfile of HijackThis v1.99.1
Scan saved at 10:44:22 PM, on 1/17/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\HP\KBD\KBD.EXE
C:\windows\system\hpsysdrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\Anonymizer TNS\AnonTns.exe
C:\Program Files\IncrediMail\bin\IncMail.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\Beausoft\Webcam Watcher\wcw.exe
C:\Program Files\Real\RealOne Player\RealPlay.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = localhost:80
N3 - Netscape 7: user_pref("browser.startup.homepage", " (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\7iphhr8z.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\7iphhr8z.slt\prefs.js)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: UberButton Class - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: YahooTaggedBM Class - {65D886A2-7CA7-479B-BB95-14D1EFB7946A} - C:\Program Files\Yahoo!\Common\YIeTagBm.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [Tweak UI] RUNDLL32.EXE TWEAKUI.CPL,TweakMeUp
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [OESYFplugin] C:\Program Files\SendYourFilesClient\OESYFplugin.exe
O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - Global Startup: Anonymizer Total Net Shield.lnk = C:\Program Files\Anonymizer TNS\AnonTns.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O16 - DPF: {156BF4B7-AE3A-4365-BD88-95A75AF8F09D} (HPSDDX Class) - O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - O16 - DPF: {99B6E512-3893-4155-9964-8EB8E06099CB} (WebSpyWareKiller Class) - O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - O16 - DPF: {E93A6FCA-C052-45DF-AC9B-B729066092F8} (Util Class) - O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
 
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O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)


other than that your log appears clean. Ill get you a link for reinstalling. First go to add/remove programs than windows componets , remove internet explorer, restart then visit the link below on firefox.

 
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I ran the setup, computer re-started, but no IE 6.0 Icon anywhere, what should I do now?
 
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go to add/remove programs and see if it resintalled there, you might have to reinstall it there for the icons to show.
 
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I found it .... but the bloody thing is still doing the same thing, IE closes when I try tasks, such as open/delete mail, or switch pages
 
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Sounds like a 3rd party app doing it. When did this start? Also have you tried housecall scan with firefox yet?
 
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Yes I ran it ........... just noticed the problem today
 
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I ran Spy Bot again, it found problems, removed them, restarted, now it seems to be ok, thatnks so much for your help and expertise.
 
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n/p, also advice on something you might want to download and try.

Trend Micro anti spyware, 30 day trial in case there some more stubborn files hiding in your system



Also id reccomend emptying temp folders

c, documents and settings, account name your on, local settings , temp (delete everything you can inside this folder)

c, documents and settings, any other account name also administrator, local, settings, temp(same as above)

c, winnt or windows, temp, (delete everything inside this folder as well)
 
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I ran all the spy ware programs, the bloody browser is closing just like before, it's like the same original problem
 
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It's gotten to the point I can't use IE 6.0. and currently rely on FireFox. Is there anything else I can do?
 
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I'm unclear about a few things- Spybot fixed it, but now it's back? What did Spybot find? Also, please clarify exactly what action causes IE to close:
[ol]
[li]Clicking any link in the browser window?[/li]
[li]Clicking some menu item or toolbar button on the browser?[/li]
[li]Starting some entirely different application? (like an e-mail client)?[/li]
[/ol]
 
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Spt Bot found some things in the Register, when I am logged into my "hotmail", when I try to delete, or switch to address book, it closes
 
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So.... what "things" did Spybot find? Because apparently they're back.

And this only happens with links on the hotmail site? This problem doesn't occur at other web sites?
 
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Sorry Mate, I did not save the result names, now that you mention it, yes it seems only Hotmail
 
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