IE 5.5 SP2, now IE closes abruptly on certain sites.

[BillieWhiskers]

We upgraded to IE 5.5 SP2 and now IE abruptly close when visiting certain sites. If I disable "Active scripting" and " Scripting for Java applets" under security settings, the problem goes away. However some workers complain about limited functionality.


Any help would be greatly appreciated.

 

[shanmcc74]

Good Afternoon!

Does anything happen before they crash? Do they have the latest and greatest IE hotfix installed? If not I know that my own websites that I support at work were crashing and I installed the hotfix. I believe with anything above Q316059 fixed the crashing issues for my department.

Shan

 

[cdogg]

If the problem seems to be Java related, then check the following:

1) Go to a command prompt (Start->Run and type command)

2) At the prompt, type jview and hit enter

3) In the first line to the right of where it says "Microsoft Command-Line Loader", you should see a Java Version number. If this number is lower than 5.00.3802, then you need to upgrade the Java VM.

What version of Windows are you running?


~cdogg

"The secret to creativity is knowing how to hide your sources."
- A. Einstein

 

[BillieWhiskers]

We are running WinNT.

 

[cdogg]

WINNT service pack 6? Did you find out what version of Java you're running? Have you tried to "repair" IE from Add/Remove Programs? What sites are having the problems?

Need more info... ~cdogg

"The secret to creativity is knowing how to hide your sources."
- A. Einstein

 

[BillieWhiskers]

Service pack 4, still working on figuring out jview switches, performed a repair.

Removed the Shockwave Flash plugin, seems to be working now.