IDR Problems

[overide]

Hey all,

I have a problem with Intelligent Disaster Recovery with BE 9.1. I can make the bootable disc no problem, it boots to the veritas screen and prompts what you want to restore. It gets to the point where I need to put in my user authentication. If I put in an account that does not have proper rights with BE, the screen will not advance to the next step(this is how I ruled that my user account is correct). I then put in the correct user info and the wizard went to the next screen that said what info was going to be restored(C:\, shadow, etc.). The wizard then goes to a screen and starts the backup job in backup exec and gives a status bar on the 'Dead' server of the data restore progress.

At this point, I receive the job in my BE server (this means the connectivity and user id is correct). Although after about 10 minutes,the job fails with:

Completed status: Failed
Final error: 0xa000848c - Unable to attach to one of the drives.

Final error category: Resource Errors


I have checked everywhere and cannot find a resolution. If you can help I would really appreciate it.

Thanks!!

 

[TheDonMiguel]

Did you checked this Technote from Veritas?

"When using the VERITAS Backup Exec (tm) 9.0 for Windows Servers Intelligent Disaster Recovery option to recover a remote Windows computer, the restore job fails immediately with the error "Unable to attach to one of the drives."

http://support.veritas.com/docs/263176

 

[overide]

Yes, I have checked that article. When the connection starts the job in BE 9.1 and I run a NETSTAT you can see that it is trying to connect to port 10000 /tcp. This is the default and no other programs are using this port. I have not changed from this port because of this.