iDivert/call forward

[tausloos]

I have an end user of a 7925 who wants the ability to forward calls to a different extension without answering the phone. similar to how iDivert forwards callers to voice mail. is this possible?

Thanks,

Tina

 

[gnrslash4life]

On the phone make sure the softkey template has idivert. The set your Forward No Answer Busy fields to whatever extension you want to send the calls to.

Certifications:
A+
Network+
CCENT
CCNA Voice

 

[tausloos]

thanks for the reply,

I have a question for you. I have my A+ Network+ and I am working on my CCENT. do I need to do the second half of the CCENT (CCNA) before I can take the CCNA Voice? in other words have the CCNA then the CCNA voice?

Tina

 

[Johnny3937]

I believe CCENT is now the only prerequisite for CCNA Voice.

 

[gnrslash4life]

You can take CCENT and then move to any of the CCNA tests. Does not have to be R&S like it was previousily. That is what I did. However, currently I am studying for CCNA R&S anyhow.

Certifications:
A+
Network+
CCENT
CCNA Voice