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iDivert/call forward

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tausloos

Technical User
Jan 8, 2008
48
US
I have an end user of a 7925 who wants the ability to forward calls to a different extension without answering the phone. similar to how iDivert forwards callers to voice mail. is this possible?

Thanks,

Tina
 
On the phone make sure the softkey template has idivert. The set your Forward No Answer Busy fields to whatever extension you want to send the calls to.

Certifications:
A+
Network+
CCENT
CCNA Voice
 
thanks for the reply,

I have a question for you. I have my A+ Network+ and I am working on my CCENT. do I need to do the second half of the CCENT (CCNA) before I can take the CCNA Voice? in other words have the CCNA then the CCNA voice?

Tina
 
You can take CCENT and then move to any of the CCNA tests. Does not have to be R&S like it was previousily. That is what I did. However, currently I am studying for CCNA R&S anyhow.

Certifications:
A+
Network+
CCENT
CCNA Voice
 
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