chippowell
Technical User
Hi, I have a handful of 1140 IP phones that have overall been pretty reliable. Today a strange problem: a user had her phone do a spontaneous reboot three times in about a 30 minute period. About 10-12 minutes apart. Been OK for a couple hours now.
To me, the most obvious explanation is the phone is going bad and should be replaced, which is what I'll do if it recurs. My question though, is do any of you have other suggestions on how to troubleshoot this? I see nothing in LD 22 PRT AHST during the timeframe. Are there logs in Element Manager I can check?
Thanks!
To me, the most obvious explanation is the phone is going bad and should be replaced, which is what I'll do if it recurs. My question though, is do any of you have other suggestions on how to troubleshoot this? I see nothing in LD 22 PRT AHST during the timeframe. Are there logs in Element Manager I can check?
Thanks!