IDC digits rejected

[tomlinsonm]

My Software is 7. 5 on CS 1k.

Incoming 866-669-2520
IDC 1
IDGT 2520
CDGT (when I try and insert 4012 my ACOD for route 5 here plus 555 4037 it kicks me out.
I can call the ACOD and 555-4037 from my telephone.
I think because the 4037 is not an internal number belonging to a telephone or phanthom it wont let me dial a route ACOD directly!
Any ideas guys?
Thank you

 

[KCFLHRC]

Not gonna work, you will have to build a dummy ACD or phantom to get it back out of the system. You cant use a route access code here.

 

[tomlinsonm]

Thanks - I thought so, so i sent it to another DN on a phanthom - my only question at this point is: what will show up on the far end as caller id for them to take the last four digits and send it to the appropriate menu??
The original 2520?... or the 4500 I sent it to that DCFW's to 4012-555-4037?