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ICS2400 - slow dial tone

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phadobas

Technical User
Jul 30, 2005
607
US
In the last few days, we have been making a lot more phone calls than usual. It's so much that we actually max out our 72 outgoing long-distance lines (this is a 7 PIM 2400 ICS with about 1000 extensions).

But what also happens during these peak periods is that you have slow dial tone or other operations become slower:


- You pick up your phone to make a call, and get dead air, for about 3-5 seconds. At that point you either get dial-tone or fast-busy (no register senders available).

- Your phone rings, you pick up, and it keeps ringing for about 3-5 seconds before you are connected to the caller. In some cases, the call-forward no-answer kicks in even though you picked up your phone to answer.

I understand that outgoing lines might all be maxed-out, but that should not slow down the system itself. Also, the register-senders might be all busy (so you won't get dial-tone) but still this slow-ness is not explained.
Anybody has any ideas?
 
Try a reboot. Sounds like something might be locked up a reset should fix this. DO a backup first just in case!
 
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