ICP 3300 maintenance commands does not work 2

[dhany25]

Hi,
Each time i enter a command on the maintenance commands interface i gaet the message non unique match

 

[Mitelmatt]

Description/Symptoms
After issuing a BUSY command, technician receives the error message "Non unique match" when attempting to enter another command.


Body/Solutions
When the BUSY command is issued and one or more of the related circuits are already in use, the system cannot complete the BUSY instruction until it receives either the CD <Courtesy Down> or FORCE <Force Busy> commands. Because the system is expecting one of these two commands, attempts to enter any other command will result in the "Non unique match" error message.

 

[BillB66]

I have had the same issue - I rebooted to fix it , Mitelmatt is there another method ?

 

[Mitelmatt]

Yes the above.

It's because a Busy command has been put in and not completed with either force courtesey down etc.

just type in Force in the command line and then that will complete the Busy command, then you should be good.