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ICDR and telemate
- Thread starter nortel24
- Start date
StoneColdphoneman
Technical User
You need every TN programmed in the CLS as ICDA.
Yes it will work. ICDA on a analog or digital will record internal network calls to your CDR. Incoming and outgoing calls made from the TN with ICDA will go to your report.
On your CDR these calls will have a L designator instead of a N or S.
I use this on several phones that need a record of usage for productivity and only those TNs require the CLS change.
One other thing. I am not sure what information you want to pull but it will only give you what the regular CDR gives.
On your CDR these calls will have a L designator instead of a N or S.
I use this on several phones that need a record of usage for productivity and only those TNs require the CLS change.
One other thing. I am not sure what information you want to pull but it will only give you what the regular CDR gives.
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