IBM X-series 342 server freezes and reboots 1

[mrbase]

Hi,

i'me having some "trouble" with our 2 brand new ibm X342 servers running on a W2k server OS.

After installing the OS (with all the m$ sp's and patches available) the server had no problems at all.

But after 2 days (without installing anything else on it) the server just froze completely (no numlock either).
I thought this could be some "bad luck" but after a day the server rebooted itself overnight. The day after it froze again.

I called IBM support but they had no clue, they just gave me the standard "run the newest patches" answer.
So i did that, but this just can't be the sollution.
Because if it is, why can't ibm write this in the server manual (they should now it by now, because w2k is out for quite some time now

Both servers have the same problem, and both have the IBM director card installed and they are both completely up-to-date on both hardware-patch and os-patch level.

i have installed the OS with use of the IBM-pre installation cd's as told by IBM.

Since both servers need to go "live" within a week now,
i must be certain that they are stable.

Does some one have a clue ??

all tips are welcom

grtz

 

[LarryTheCucumber]

Is there any info in the BIOS error logs or the W2K events?
Check to see if there are any errors indicated by the light-path diags.
Do you have IBM Director loaded?

 

[mrbase]

Yes, ibm director is loaded and there are no errors in
the log's.

but i think that the problem must be in the direction
of the RAID controllen working against the REMOTE MANAGEMENT ADAPTER.

Because the ibm X330 (2 new ones that arrived 2day) also with the MANAGEMENT ADAPTER are working ok.
These servers aren't equipped with a RAID controller.

Could this be the problem..??

 

[LarryTheCucumber]

Which Raid controller do you have?
Which slot is it in?

If it is a ServeRAID 3 or 4 it cannot go in the 66 bus
it needs to go in one of the 33's.

 

[Guest_imported]

Hi mrbase,

U called IBM Support for help!!!, ru referring 2 IBM Support Center or 2Local IBM support in ur place of purchase.

This problem has already been rectified by IBM expert and published the fix/ resolution in the IBM Support Web Site.

Please check the link in; "

http://www.pc.ibm.com/support"

From the support page enter ur Machine Type/Model of ur Server in the "Quick Path to a Product" box and will take u directly to Support page of ur Server.

On that page select "Hints and Tips" link ---> under this page choose "Service Bulletin" under "Hints and Tips Category" ---> from the list search/ look 4 this title;

IBM e(logo)server xSeries 232, 342 - IBM Automatic Server Restart Service unexpectedly reboots.

This Tips will help u solve ur problem.

I hope I did Help U.

 

[mpmartin68]

I have had similar problems in the past in my IBM server environment (275 servers). I have found that disabling the I2C device (as the underground guy's post indicates) is only part of the solution as it will solve your reboot problems, but not you high utilization issue. When you installed the IBM Director client, you probably selected all of the options (as I did when I first started using it). I have found that the Desktop Management Interface option is very evil, and causes (you guessed it) high utilization on the server, specifically in nonpaged memory allocation. The easiest way to test this is to stop and disable the CIM2DMI service while you are monitoring the nonpaged kernel memory statistics located in the performance tab of task manager. When you stop the service, this statistical value should drop considerably. Going forward, I have not been installing the DMI option when I install the director client, and this problem has never resurfaces. Hope this helps...MPM

 

[mrbase]

Thnx Guys,

These tips are great.

I hope to have our X-series up and running soon now,
because they still are running like sh*t. And the IBM
support people didn't even know about their own fix.

Hope that my next post will be a final thnx.

Grtz

 

[forbsy]

I have IBMx330 servers and I've run into exactly the same problem as you. These need to go live very shortly so I'm praying you've reached some sort of resolution. Could you please let me know what you've learned about the problem\solution.
Any help would be greatly appreciated.

 

[mrbase]

I am getting sick and tired of this IBM server.

I had i IBM mechanic over and all he did was a flash-BIOS update that was not available on the IBM download site.

So after downloading about 83242734982374 patches and
installing 3842347 updates a IBM mechanic runs....
another update (what else could he do).

After about 5 minutes after installing the server was
in problems again.

the mechanic left with nothing else to say than:

"I'll send a e-mail to our support desk".

They replied today by phone saying that: (hold on...this is good for a few laughs). all the problems are caused by the W2k Security Rollout package from Microsoft. So the only sollution (according to IBM) is to uninstall "some" drivers and changes made by this SR1 rollout.

yea..right.... i'll think next time we will buy a "good old" Dell server.


Still, all tips are welcome as this problem keeps coming back.

Grtz

 

[Guest_imported]

xSeries 342 standard config. comes with ASMA (Adv. System Management Adaptor ) build-in in the mainboard. Having Remote Management Adaptor added to your system will of course give an added functionality that ASMA is not capable of doing.

We have xSeries 342 and had similar problem with W2K Adv. Server installed on one system and we have another one with RedHat Linux 6.2 but never had any problem with RH Linux.

For purpose of elimination, after dosing the system with all the updates necessary to have the system in stable state always end up with failure.

I suggest that you remove the Remote Management Adaptor and try to have the system running without it and then observe the behavior of the system. If ever it become stable, check the allocated resources for the RMA for any shared resources that cause the system to hang/lockup. Also, check the allocated IRQ ( default = 5) for the ASMA, change IRQ5 to IRQ10 (or to any unused IRQ# ).

Let's dig more on this problem, supply me with more information about your setup;
H/W : CPU, MEM, HDD, RAID Controller, Level of BIOS, N/w Adaptor, EXP (if any), and any added options from your sytem.
S/W : OS, Application, Antivirus etc.
N/w : Ethernet( type of Adaptor ) or Token Ring.

Let me know if you want a utility to gather all this information needed for analysis.

 

[mrbase]

Ok...on youre request...here comes the "big list".
maybe a bit 2much info, but i sure hope you can help me out.
Because as i said i'me getting a bit tired of alle the
"great" IBM support advice.

qSystem Information report written at: 05/07/2002 01:51:03 PM
[System Information]

[ Following are sub-categories of this main category ]

[System Summary]

Item Value
OS Name Microsoft Windows 2000 Server
Version 5.0.2195 Service Pack 2 Build 2195
OS Manufacturer Microsoft Corporation
System Name XXXXXX
System Manufacturer IBM
System Model eserver xSeries 342 -[86692RX]-
System Type X86-based PC
Processor x86 Family 6 Model 11 Stepping 1 GenuineIntel ~1126 Mhz
BIOS Version IBM BIOS Ver 1.04
Windows Directory C:\WINNT
System Directory C:\WINNT\System32
Boot Device \Device\Harddisk0\Partition2
Locale United States
User Name XXXX\Administrator
Time Zone W. Europe Daylight Time
Total Physical Memory 1,310,164 KB
Available Physical Memory 990,932 KB
Total Virtual Memory 3,516,968 KB
Available Virtual Memory 3,046,440 KB
Page File Space 2,206,804 KB
Page File C:\pagefile.sys

[Hardware Resources]

[ Following are sub-categories of this main category ]

[Conflicts/Sharing]

Resource Device
IRQ 16 IBM (Version 4.98) Remote Supervisor+Serial Port+Mouse/Keyboard
IRQ 16 IBM (Version 4.98) Remote Supervisor + Mouse/Keyboard
IRQ 16 IBM (Version 4.98) Remote Supervisor Serial Port (COM3)

[DMA]

Channel Device Status
2 Standard floppy disk controller OK
4 Direct memory access controller OK

[Forced Hardware]

Device PNP Device ID
No Forced Hardware

[I/O]

Address Range Device Status
0x0000-0x03AF PCI bus OK
0x0000-0x03AF Direct memory access controller OK
0x03B0-0x03BB PCI bus OK
0x03B0-0x03BB S3 Graphics Inc. Savage4 OK
0x03BC-0x03BF PCI bus OK
0x03C0-0x03DF PCI bus OK
0x03C0-0x03DF S3 Graphics Inc. Savage4 OK
0x03E0-0x207F PCI bus OK
0x2000-0x207F IBM (Version 4.98) Remote Supervisor+Serial Port+Mouse/Keyboard OK
0x0A79-0x0A79 ISAPNP Read Data Port OK
0x0279-0x0279 ISAPNP Read Data Port OK
0x02F4-0x02F7 ISAPNP Read Data Port OK
0x002E-0x002F Motherboard resources OK
0x0438-0x0439 Motherboard resources OK
0x0430-0x0437 Motherboard resources OK
0x0060-0x0060 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
0x0064-0x0064 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard OK
0x03F0-0x03F5 Standard floppy disk controller OK
0x03F7-0x03F7 Standard floppy disk controller OK
0x03F8-0x03FF Communications Port (COM1) OK
0x02F8-0x02FF Communications Port (COM2) OK
0x0020-0x0021 Advanced programmable interrupt controller OK
0x00A0-0x00A1 Advanced programmable interrupt controller OK
0x0080-0x008F Direct memory access controller OK
0x00C0-0x00DF Direct memory access controller OK
0x0040-0x0043 System timer OK
0x0070-0x0073 System CMOS/real time clock OK
0x0061-0x0061 System speaker OK
0x00F0-0x00FF Numeric data processor OK
0x0600-0x0600 Motherboard resources OK
0x0F50-0x0F58 Motherboard resources OK
0x0932-0x0932 Motherboard resources OK
0x0840-0x084F Standard Dual Channel PCI IDE Controller OK
0x01F0-0x01F7 Primary IDE Channel OK
0x03F6-0x03F6 Primary IDE Channel OK
0x0170-0x0177 Secondary IDE Channel OK
0x0376-0x0376 Secondary IDE Channel OK
0x2080-0x21FF PCI bus OK
0x2080-0x21FF IBM 10/100 Ethernet Server Adapter OK
0x2100-0x21FF Adaptec SCSI Card 29160LP Low Profile Ultra160 SCSI OK
0x20C0-0x20FF IBM Netfinity 10/100 Ethernet Adapter OK
0x2200-0xFFFF PCI bus OK
0x2200-0xFFFF Adaptec AIC-7899 - Ultra160 SCSI OK
0x2300-0x23FF Adaptec AIC-7899 - Ultra160 SCSI OK

[IRQs]

IRQ Number Device
31 Microsoft ACPI-Compliant System
16 IBM (Version 4.98) Remote Supervisor+Serial Port+Mouse/Keyboard
16 IBM (Version 4.98) Remote Supervisor + Mouse/Keyboard
16 IBM (Version 4.98) Remote Supervisor Serial Port (COM3)
1 Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
12 PS/2 Compatible Mouse
6 Standard floppy disk controller
4 Communications Port (COM1)
3 Communications Port (COM2)
8 System CMOS/real time clock
13 Numeric data processor
14 Primary IDE Channel
11 Standard OpenHCD USB Host Controller
18 Adaptec SCSI Card 29160LP Low Profile Ultra160 SCSI
20 IBM 10/100 Ethernet Server Adapter
28 IBM Netfinity 10/100 Ethernet Adapter
22 IBM ServeRAID 4Mx Controller
26 Adaptec AIC-7899 - Ultra160 SCSI
27 Adaptec AIC-7899 - Ultra160 SCSI

[Memory]

Range Device Status
0xA0000-0xBFFFF PCI bus OK
0xA0000-0xBFFFF S3 Graphics Inc. Savage4 OK
0xF0000000-0xFCFFFFFF PCI bus OK
0xF0000000-0xFCFFFFFF S3 Graphics Inc. Savage4 OK
0xFD000000-0xFFFFFFFF PCI bus OK
0xFEA00000-0xFEBFFFFF IBM (Version 4.98) Remote Supervisor+Serial Port+Mouse/Keyboard OK
0xFEA00000-0xFEBFFFFF IBM (Version 4.98) Remote Supervisor + Mouse/Keyboard OK
0xFE980000-0xFE9FFFFF S3 Graphics Inc. Savage4 OK
0xFE97F000-0xFE97FFFF Standard OpenHCD USB Host Controller OK
0xEE000000-0xEFFFFFFF PCI bus OK
0xEFFFF000-0xEFFFFFFF Adaptec SCSI Card 29160LP Low Profile Ultra160 SCSI OK
0xEFFFE000-0xEFFFEFFF IBM 10/100 Ethernet Server Adapter OK
0xEFFC0000-0xEFFDFFFF IBM 10/100 Ethernet Server Adapter OK
0xEFFFD000-0xEFFFDFFF IBM Netfinity 10/100 Ethernet Adapter OK
0xEFFA0000-0xEFFBFFFF IBM Netfinity 10/100 Ethernet Adapter OK
0x50000000-0x9DFFFFFF PCI bus OK
0x9E000000-0xEBFFFFFF PCI bus OK
0xEC000000-0xEDFFFFFF PCI bus OK
0xEBFFE000-0xEBFFFFFF IBM ServeRAID 4Mx Controller OK
0xEDFFF000-0xEDFFFFFF Adaptec AIC-7899 - Ultra160 SCSI OK
0xEDFFE000-0xEDFFEFFF Adaptec AIC-7899 - Ultra160 SCSI OK

[Components]

[ Following are sub-categories of this main category ]

CD-ROM]

Item Value
Drive I:
Description CD-ROM Drive
Media Loaded False
Media Type CD-ROM
Name LG CD-ROM CRN-8245B
Manufacturer (Standard CD-ROM drives)
Status OK
Transfer Rate Not Available
SCSI Target ID 0
PNP Device ID IDE\CDROMLG_CD-ROM_CRN-8245B_____________________1.13____\5&326853DD&0&0.0.0


[Display]

Item Value
Name S3 Graphics Inc. Savage4
PNP Device ID PCI\VEN_5333&DEV_8A22&SUBSYS_01C51014&REV_06\3&267A616A&0&30
Adapter Type S3 Savage4, S3 Graphics Incorporated compatible
Adapter Description S3 Graphics Inc. Savage4
Adapter RAM 8.00 MB (8,388,608 bytes)
Installed Drivers s3savg4.dll
Driver Version 5.12.01.8017-13.82.05
INF File oem11.inf (S3SAVAGE4 section)
Color Planes 1
Color Table Entries 256
Resolution 1024 x 768 x 60 hertz
Bits/Pixel 8

[Modem]

Item Value
No modems

[Network]

[ Following are sub-categories of this main category ]

[Adapter]

Item Value
Name [00000000] IBM 10/100 Ethernet Server Adapter
Adapter Type Ethernet 802.3
Product Name IBM 10/100 Ethernet Server Adapter
Installed True
PNP Device ID PCI\VEN_8086&DEV_1229&SUBSYS_01F11014&REV_0C\3&13C0B0C5&0&18
Last Reset 5/6/2002 11:59:56 AM
Index 0
Service Name E100B
IP Address 10.130.32.49
IP Subnet 255.255.254.0
Default IP Gateway 10.130.32.1
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 00:03:47:B1:13:E1
Service Name E100B
IRQ Number 20
I/O Port 0x2080-0x21FF
Driver c:\winnt\system32\drivers\e100bnt5.sys (139536, 6.01.03.0000)

Name [00000001] IBM Netfinity 10/100 Ethernet Adapter
Adapter Type Ethernet 802.3
Product Name IBM Netfinity 10/100 Ethernet Adapter
Installed True
PNP Device ID PCI\VEN_8086&DEV_1229&SUBSYS_105C1014&REV_0C\3&13C0B0C5&0&38
Last Reset 5/6/2002 11:59:56 AM
Index 1
Service Name E100B
IP Address
IP Subnet
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 00:02:55:9CA:95
Service Name E100B
IRQ Number 28
I/O Port 0x20C0-0x20FF
Driver c:\winnt\system32\drivers\e100bnt5.sys (139536, 6.01.03.0000)

Name [00000002] RAS Async Adapter
Adapter Type Not Available
Product Name RAS Async Adapter
Installed True
PNP Device ID Not Available
Last Reset 5/6/2002 11:59:56 AM
Index 2
Service Name AsyncMac
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Service Name Not Available

Name [00000003] WAN Miniport (L2TP)
Adapter Type Not Available
Product Name WAN Miniport (L2TP)
Installed True
PNP Device ID ROOT\MS_L2TPMINIPORT\0000
Last Reset 5/6/2002 11:59:56 AM
Index 3
Service Name Rasl2tp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Service Name Rasl2tp
Driver c:\winnt\system32\drivers\rasl2tp.sys (50800, 5.00.2179.1)

Name [00000004] WAN Miniport (PPTP)
Adapter Type Wide Area Network (WAN)
Product Name WAN Miniport (PPTP)
Installed True
PNP Device ID ROOT\MS_PPTPMINIPORT\0000
Last Reset 5/6/2002 11:59:56 AM
Index 4
Service Name PptpMiniport
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address 50:50:54:50:30:30
Service Name PptpMiniport
Driver c:\winnt\system32\drivers\raspptp.sys (47856, 5.00.2160.1)

Name [00000005] Direct Parallel
Adapter Type Not Available
Product Name Direct Parallel
Installed True
PNP Device ID ROOT\MS_PTIMINIPORT\0000
Last Reset 5/6/2002 11:59:56 AM
Index 5
Service Name Raspti
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Service Name Raspti
Driver c:\winnt\system32\drivers\raspti.sys (16880, 5.00.2146.1)

Name [00000006] WAN Miniport (IP)
Adapter Type Not Available
Product Name WAN Miniport (IP)
Installed True
PNP Device ID ROOT\MS_NDISWANIP\0000
Last Reset 5/6/2002 11:59:56 AM
Index 6
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Service Name NdisWan
Driver c:\winnt\system32\drivers\ndiswan.sys (90096, 5.00.2195.2779)

Name [00000007] WAN Miniport (Network Monitor)
Adapter Type Not Available
Product Name WAN Miniport (Network Monitor)
Installed True
PNP Device ID ROOT\MS_NDISWANBH\0000
Last Reset 5/6/2002 11:59:56 AM
Index 7
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled False
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Service Name NdisWan
Driver c:\winnt\system32\drivers\ndiswan.sys (90096, 5.00.2195.2779)


[Protocol]

Item Value
Name MSAFD Tcpip [TCP/IP]
ConnectionlessService False
GuaranteesDelivery True
GuaranteesSequencing True
MaximumAddressSize 16 bytes
MaximumMessageSize 0 bytes
MessageOriented False
MinimumAddressSize 16 bytes
PseudoStreamOriented False
SupportsBroadcasting False
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption False
SupportsExpeditedData True
SupportsGracefulClosing True
SupportsGuaranteedBandwidth False
SupportsMulticasting False

Name MSAFD Tcpip [UDP/IP]
ConnectionlessService True
GuaranteesDelivery False
GuaranteesSequencing False
MaximumAddressSize 16 bytes
MaximumMessageSize 65467 bytes
MessageOriented True
MinimumAddressSize 16 bytes
PseudoStreamOriented False
SupportsBroadcasting True
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption False
SupportsExpeditedData False
SupportsGracefulClosing False
SupportsGuaranteedBandwidth False
SupportsMulticasting True

Name RSVP UDP Service Provider
ConnectionlessService True
GuaranteesDelivery False
GuaranteesSequencing False
MaximumAddressSize 16 bytes
MaximumMessageSize 65467 bytes
MessageOriented True
MinimumAddressSize 16 bytes
PseudoStreamOriented False
SupportsBroadcasting True
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption True
SupportsExpeditedData False
SupportsGracefulClosing False
SupportsGuaranteedBandwidth False
SupportsMulticasting True

Name RSVP TCP Service Provider
ConnectionlessService False
GuaranteesDelivery True
GuaranteesSequencing True
MaximumAddressSize 16 bytes
MaximumMessageSize 0 bytes
MessageOriented False
MinimumAddressSize 16 bytes
PseudoStreamOriented False
SupportsBroadcasting False
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption True
SupportsExpeditedData True
SupportsGracefulClosing True
SupportsGuaranteedBandwidth False
SupportsMulticasting False

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{E0C2D21E-244E-404F-96BB-4E3E346DD2C1}] SEQPACKET 0
ConnectionlessService False
GuaranteesDelivery True
GuaranteesSequencing True
MaximumAddressSize 20 bytes
MaximumMessageSize 64000 bytes
MessageOriented True
MinimumAddressSize 20 bytes
PseudoStreamOriented False
SupportsBroadcasting False
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption False
SupportsExpeditedData False
SupportsGracefulClosing False
SupportsGuaranteedBandwidth False
SupportsMulticasting False

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{E0C2D21E-244E-404F-96BB-4E3E346DD2C1}] DATAGRAM 0
ConnectionlessService True
GuaranteesDelivery False
GuaranteesSequencing False
MaximumAddressSize 20 bytes
MaximumMessageSize 64000 bytes
MessageOriented True
MinimumAddressSize 20 bytes
PseudoStreamOriented False
SupportsBroadcasting True
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption False
SupportsExpeditedData False
SupportsGracefulClosing False
SupportsGuaranteedBandwidth False
SupportsMulticasting False

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{8328748A-8EEA-4CF7-B058-C43710523BB3}] SEQPACKET 1
ConnectionlessService False
GuaranteesDelivery True
GuaranteesSequencing True
MaximumAddressSize 20 bytes
MaximumMessageSize 64000 bytes
MessageOriented True
MinimumAddressSize 20 bytes
PseudoStreamOriented False
SupportsBroadcasting False
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption False
SupportsExpeditedData False
SupportsGracefulClosing False
SupportsGuaranteedBandwidth False
SupportsMulticasting False

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{8328748A-8EEA-4CF7-B058-C43710523BB3}] DATAGRAM 1
ConnectionlessService True
GuaranteesDelivery False
GuaranteesSequencing False
MaximumAddressSize 20 bytes
MaximumMessageSize 64000 bytes
MessageOriented True
MinimumAddressSize 20 bytes
PseudoStreamOriented False
SupportsBroadcasting True
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption False
SupportsExpeditedData False
SupportsGracefulClosing False
SupportsGuaranteedBandwidth False
SupportsMulticasting False

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{316D9413-663E-467A-906F-D56F615D772F}] SEQPACKET 2
ConnectionlessService False
GuaranteesDelivery True
GuaranteesSequencing True
MaximumAddressSize 20 bytes
MaximumMessageSize 64000 bytes
MessageOriented True
MinimumAddressSize 20 bytes
PseudoStreamOriented False
SupportsBroadcasting False
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption False
SupportsExpeditedData False
SupportsGracefulClosing False
SupportsGuaranteedBandwidth False
SupportsMulticasting False

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{316D9413-663E-467A-906F-D56F615D772F}] DATAGRAM 2
ConnectionlessService True
GuaranteesDelivery False
GuaranteesSequencing False
MaximumAddressSize 20 bytes
MaximumMessageSize 64000 bytes
MessageOriented True
MinimumAddressSize 20 bytes
PseudoStreamOriented False
SupportsBroadcasting True
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption False
SupportsExpeditedData False
SupportsGracefulClosing False
SupportsGuaranteedBandwidth False
SupportsMulticasting False

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{4FEA679C-C02A-4090-9CC0-8479CC87E46A}] SEQPACKET 3
ConnectionlessService False
GuaranteesDelivery True
GuaranteesSequencing True
MaximumAddressSize 20 bytes
MaximumMessageSize 64000 bytes
MessageOriented True
MinimumAddressSize 20 bytes
PseudoStreamOriented False
SupportsBroadcasting False
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption False
SupportsExpeditedData False
SupportsGracefulClosing False
SupportsGuaranteedBandwidth False
SupportsMulticasting False

Name MSAFD NetBIOS [\Device\NetBT_Tcpip_{4FEA679C-C02A-4090-9CC0-8479CC87E46A}] DATAGRAM 3
ConnectionlessService True
GuaranteesDelivery False
GuaranteesSequencing False
MaximumAddressSize 20 bytes
MaximumMessageSize 64000 bytes
MessageOriented True
MinimumAddressSize 20 bytes
PseudoStreamOriented False
SupportsBroadcasting True
SupportsConnectData False
SupportsDisconnectData False
SupportsEncryption False
SupportsExpeditedData False
SupportsGracefulClosing False
SupportsGuaranteedBandwidth False
SupportsMulticasting False


[WinSock]

Item Value
File c:\winnt\system32\winsock.dll
Version 3.10
Size 2.80 KB (2,864 bytes)

File c:\winnt\system32\wsock32.dll
Version 5.00.2195.2871
Size 21.27 KB (21,776 bytes)


[Ports]

[ Following are sub-categories of this main category ]

[Serial]

Item Value
Name COM3
Status OK
PNP Device ID MF\PCI#VEN_1014&DEV_010F&SUBSYS_01131014&REV_00\4&2C411828&0&08#CHILD0001
Maximum Input Buffer Size Not Available
Maximum Output Buffer Size Not Available
Settable Baud Rate Not Available
Settable Data Bits Not Available
Settable Flow Control Not Available
Settable Parity Not Available
Settable Parity Check Not Available
Settable Stop Bits Not Available
Settable RLSD Not Available
Supports RLSD Not Available
Supports 16 Bit Mode Not Available
Supports Special Characters Not Available
Baud Rate 9600
Bits/Byte 8
Stop Bits 1
Parity None
Busy 0
Abort Read/Write on Error 0
Binary Mode Enabled -1
Continue XMit on XOff 0
CTS Outflow Control 0
Discard NULL Bytes 0
DSR Outflow Control 0
DSR Sensitivity 0
DTR Flow Control Type Enable
EOF Character 0
Error Replace Character 0
Error Replacement Enabled 0
Event Character 0
Parity Check Enabled 0
RTS Flow Control Type Enable
XOff Character 19
XOffXMit Threshold 512
XOn Character 17
XOnXMit Threshold 2048
XOnXOff InFlow Control 0
XOnXOff OutFlow Control 0
IRQ Number 16
Driver c:\winnt\system32\drivers\ibmcomw.sys (54540, 4.98)

Name COM1
Status OK
PNP Device ID ACPI\PNP0501\1
Maximum Input Buffer Size 0
Maximum Output Buffer Size False
Settable Baud Rate True
Settable Data Bits True
Settable Flow Control True
Settable Parity True
Settable Parity Check True
Settable Stop Bits True
Settable RLSD True
Supports RLSD True
Supports 16 Bit Mode False
Supports Special Characters False
Baud Rate 9600
Bits/Byte 8
Stop Bits 1
Parity None
Busy 0
Abort Read/Write on Error 0
Binary Mode Enabled -1
Continue XMit on XOff 0
CTS Outflow Control 0
Discard NULL Bytes 0
DSR Outflow Control 0
DSR Sensitivity 0
DTR Flow Control Type Enable
EOF Character 0
Error Replace Character 0
Error Replacement Enabled 0
Event Character 0
Parity Check Enabled 0
RTS Flow Control Type Enable
XOff Character 19
XOffXMit Threshold 512
XOn Character 17
XOnXMit Threshold 2048
XOnXOff InFlow Control 0
XOnXOff OutFlow Control 0
IRQ Number 4
I/O Port 0x03F8-0x03FF
Driver c:\winnt\system32\drivers\serial.sys (62416, 5.00.2195.2780)

Name COM2
Status OK
PNP Device ID ACPI\PNP0501\2
Maximum Input Buffer Size Not Available
Maximum Output Buffer Size Not Available
Settable Baud Rate Not Available
Settable Data Bits Not Available
Settable Flow Control Not Available
Settable Parity Not Available
Settable Parity Check Not Available
Settable Stop Bits Not Available
Settable RLSD Not Available
Supports RLSD Not Available
Supports 16 Bit Mode Not Available
Supports Special Characters Not Available
Baud Rate 9600
Bits/Byte 8
Stop Bits 1
Parity None
Busy 0
Abort Read/Write on Error 0
Binary Mode Enabled -1
Continue XMit on XOff 0
CTS Outflow Control 0
Discard NULL Bytes 0
DSR Outflow Control 0
DSR Sensitivity 0
DTR Flow Control Type Enable
EOF Character 0
Error Replace Character 0
Error Replacement Enabled 0
Event Character 0
Parity Check Enabled 0
RTS Flow Control Type Enable
XOff Character 19
XOffXMit Threshold 512
XOn Character 17
XOnXMit Threshold 2048
XOnXOff InFlow Control 0
XOnXOff OutFlow Control 0
IRQ Number 3
I/O Port 0x02F8-0x02FF
Driver c:\winnt\system32\drivers\serial.sys (62416, 5.00.2195.2780)


[Parallel]

Item Value
No parallel port information

[Storage]

[ Following are sub-categories of this main category ]

[Drives]

Item Value
Drive A:
Description 3 1/2 Inch Floppy Drive

Drive C:
Description Local Fixed Disk
Compressed False
File System NTFS
Size 7.81 GB (8,389,656,064 bytes)
Free Space 5.19 GB (5,572,936,192 bytes)
Volume Name OS
Volume Serial Number C05D2B3D
Partition Disk #0, Partition #1
Partition Size 7.81 GB (8,389,656,576 bytes)
Starting Offset 57351168 bytes
Drive Description Disk drive
Drive Manufacturer (Standard disk drives)
Drive Model IBM ServeRAID Failover Virtual Disk Device
Drive BytesPerSector 512
Drive MediaLoaded True
Drive MediaType Fixed hard disk media
Drive Partitions 3
Drive SCSIBus 0
Drive SCSILogicalUnit 0
Drive SCSIPort 5
Drive SCSITargetId 0
Drive SectorsPerTrack 63
Drive Size 145598229504 bytes
Drive TotalCylinders 17771
Drive TotalSectors 284371542
Drive TotalTracks 4513834
Drive TracksPerCylinder 254

Drive D:
Description Local Fixed Disk
Compressed False
File System NTFS
Size 19.53 GB (20,971,515,904 bytes)
Free Space 19.46 GB (20,891,828,224 bytes)
Volume Name IS
Volume Serial Number 0895E40F
Partition Disk #0, Partition #2
Partition Size 127.73 GB (137,151,221,760 bytes)
Starting Offset Not Available
Drive Description Disk drive
Drive Manufacturer (Standard disk drives)
Drive Model IBM ServeRAID Failover Virtual Disk Device
Drive BytesPerSector 512
Drive MediaLoaded True
Drive MediaType Fixed hard disk media
Drive Partitions 3
Drive SCSIBus 0
Drive SCSILogicalUnit 0
Drive SCSIPort 5
Drive SCSITargetId 0
Drive SectorsPerTrack 63
Drive Size 145598229504 bytes
Drive TotalCylinders 17771
Drive TotalSectors 284371542
Drive TotalTracks 4513834
Drive TracksPerCylinder 254

Drive E:
Description Local Fixed Disk
Compressed False
File System NTFS
Size 2.15 GB (2,306,863,104 bytes)
Free Space 1.25 GB (1,337,548,800 bytes)
Volume Name IIS
Volume Serial Number 54449C77
Partition Disk #0, Partition #2
Partition Size 127.73 GB (137,151,221,760 bytes)
Starting Offset Not Available
Drive Description Disk drive
Drive Manufacturer (Standard disk drives)
Drive Model IBM ServeRAID Failover Virtual Disk Device
Drive BytesPerSector 512
Drive MediaLoaded True
Drive MediaType Fixed hard disk media
Drive Partitions 3
Drive SCSIBus 0
Drive SCSILogicalUnit 0
Drive SCSIPort 5
Drive SCSITargetId 0
Drive SectorsPerTrack 63
Drive Size 145598229504 bytes
Drive TotalCylinders 17771
Drive TotalSectors 284371542
Drive TotalTracks 4513834
Drive TracksPerCylinder 254

Drive F:
Description Local Fixed Disk
Compressed False
File System NTFS
Size 29.30 GB (31,457,275,904 bytes)
Free Space 29.23 GB (31,388,581,888 bytes)
Volume Name Users
Volume Serial Number ACC5C50C
Partition Disk #0, Partition #2
Partition Size 127.73 GB (137,151,221,760 bytes)
Starting Offset Not Available
Drive Description Disk drive
Drive Manufacturer (Standard disk drives)
Drive Model IBM ServeRAID Failover Virtual Disk Device
Drive BytesPerSector 512
Drive MediaLoaded True
Drive MediaType Fixed hard disk media
Drive Partitions 3
Drive SCSIBus 0
Drive SCSILogicalUnit 0
Drive SCSIPort 5
Drive SCSITargetId 0
Drive SectorsPerTrack 63
Drive Size 145598229504 bytes
Drive TotalCylinders 17771
Drive TotalSectors 284371542
Drive TotalTracks 4513834
Drive TracksPerCylinder 254

Drive G:
Description Local Fixed Disk
Compressed False
File System NTFS
Size 48.83 GB (52,428,795,904 bytes)
Free Space 48.76 GB (52,359,610,368 bytes)
Volume Name Departments
Volume Serial Number F8F37D0E
Partition Disk #0, Partition #2
Partition Size 127.73 GB (137,151,221,760 bytes)
Starting Offset Not Available
Drive Description Disk drive
Drive Manufacturer (Standard disk drives)
Drive Model IBM ServeRAID Failover Virtual Disk Device
Drive BytesPerSector 512
Drive MediaLoaded True
Drive MediaType Fixed hard disk media
Drive Partitions 3
Drive SCSIBus 0
Drive SCSILogicalUnit 0
Drive SCSIPort 5
Drive SCSITargetId 0
Drive SectorsPerTrack 63
Drive Size 145598229504 bytes
Drive TotalCylinders 17771
Drive TotalSectors 284371542
Drive TotalTracks 4513834
Drive TracksPerCylinder 254

Drive H:
Description Local Fixed Disk
Compressed False
File System NTFS
Size 1.17 GB (1,258,289,152 bytes)
Free Space 1.16 GB (1,249,351,680 bytes)
Volume Name Public
Volume Serial Number 60D541E8
Partition Disk #0, Partition #2
Partition Size 127.73 GB (137,151,221,760 bytes)
Starting Offset Not Available
Drive Description Disk drive
Drive Manufacturer (Standard disk drives)
Drive Model IBM ServeRAID Failover Virtual Disk Device
Drive BytesPerSector 512
Drive MediaLoaded True
Drive MediaType Fixed hard disk media
Drive Partitions 3
Drive SCSIBus 0
Drive SCSILogicalUnit 0
Drive SCSIPort 5
Drive SCSITargetId 0
Drive SectorsPerTrack 63
Drive Size 145598229504 bytes
Drive TotalCylinders 17771
Drive TotalSectors 284371542
Drive TotalTracks 4513834
Drive TracksPerCylinder 254


[SCSI]

Item Value
Name Adaptec SCSI Card 29160LP Low Profile Ultra160 SCSI
Caption Adaptec SCSI Card 29160LP Low Profile Ultra160 SCSI
Driver adpu160m
Status OK
PNP Device ID PCI\VEN_9005&DEV_0080&SUBSYS_E2209005&REV_02\3&13C0B0C5&0&10
Device ID PCI\VEN_9005&DEV_0080&SUBSYS_E2209005&REV_02\3&13C0B0C5&0&10
Device Map Not Available
Index Not Available
Max Number Controlled Not Available
IRQ Number 18
I/O Port 0x2100-0x21FF
Driver c:\winnt\system32\drivers\adpu160m.sys (88000, d4.10 (4.10.4000))

Name IBM ServeRAID 4Mx Controller
Caption IBM ServeRAID 4Mx Controller
Driver nfrd960
Status OK
PNP Device ID PCI\VEN_1014&DEV_01BD&SUBSYS_02081014&REV_00\3&1070020&0&20
Device ID PCI\VEN_1014&DEV_01BD&SUBSYS_02081014&REV_00\3&1070020&0&20
Device Map Not Available
Index Not Available
Max Number Controlled Not Available
IRQ Number 22
Driver c:\winnt\system32\drivers\nfrd960.sys (70816, 4.84.01)

Name Adaptec AIC-7899 - Ultra160 SCSI
Caption Adaptec AIC-7899 - Ultra160 SCSI
Driver adpu160m
Status OK
PNP Device ID PCI\VEN_9005&DEV_00CF&SUBSYS_0DAF1014&REV_01\3&1070020&0&48
Device ID PCI\VEN_9005&DEV_00CF&SUBSYS_0DAF1014&REV_01\3&1070020&0&48
Device Map Not Available
Index Not Available
Max Number Controlled Not Available
IRQ Number 26
I/O Port 0x2200-0xFFFF
Driver c:\winnt\system32\drivers\adpu160m.sys (88000, d4.10 (4.10.4000))

Name Adaptec AIC-7899 - Ultra160 SCSI
Caption Adaptec AIC-7899 - Ultra160 SCSI
Driver adpu160m
Status OK
PNP Device ID PCI\VEN_9005&DEV_00CF&SUBSYS_0DAF1014&REV_01\3&1070020&0&49
Device ID PCI\VEN_9005&DEV_00CF&SUBSYS_0DAF1014&REV_01\3&1070020&0&49
Device Map Not Available
Index Not Available
Max Number Controlled Not Available
IRQ Number 27
I/O Port 0x2300-0x23FF
Driver c:\winnt\system32\drivers\adpu160m.sys (88000, d4.10 (4.10.4000))

Name IBM ServeRAID Failover Virtual Adapter
Caption IBM ServeRAID Failover Virtual Adapter
Driver twintail
Status OK
PNP Device ID ROOT\TWINTAIL\0000
Device ID ROOT\TWINTAIL\0000
Device Map Not Available
Index Not Available
Max Number Controlled Not Available
Driver c:\winnt\system32\drivers\twintail.sys (27408, 4.84.01)


[Printing]

Name Port Name Server Name
No printing information

[Problem Devices]

Device PNP Device ID Error Code
No Problem Devices

[USB]

Device PNP Device ID
Standard OpenHCD USB Host Controller PCI\VEN_1166&DEV_0220&SUBSYS_02201166&REV_04\3&267A616A&0&7A
USB Root Hub USB\ROOT_HUB\4&372644EA&0

[Software Environment]

 

[Guest_imported]

Information shown above are all relevant to identify wether you have problem with H/W or S/W, but still lack solid evidence to point what really causes the problem on your system.

What's your e-mail address? I'll sent you a utility to gather log file save in the service processor of your system, event that are taking place before your system hangs, level of patches installed (just to checked wether you really need to apply those patches ).

There are patches, instead of eliminating the problem it will cause more problem. So be carefull in applying those fixes that are available, make sure you know what are the pre-requisite.

Have you tried removing Remote Supervisor Adaptor? If not, remove it and the drivers associated with the adaptor.

When you say it hangs, did you check if there's high utilization of the CPU before the system locks up.

 

[mrbase]

please send the util to mrbase@home.nl

 

[Simkin]

Hello,
This is an IBM reported problem which you can solve updating the ASMP driver up to v.2.03. I think that the last published version is v.2.15. You can download this drivers from XSeries 232 support page.
You can bypass this problem disabling the "IBM automatic restart" service and the "I2C" device. The previous IBM article explains it properly.
Best regards.
Simkin

 

[mrbase]

Well....the problem is FIXED NOW....

the sollution:

AFTER we had 2 IBM mechanics over that suggested that we
installed the OS wrongly they tried to do a better job.

No results -> then 2 other IBM mechanics came over and switched the mainboard of the server -> no results
After that 1 other mechanic arrived and switched ALL the loose parts in the server -> no results.

AND NOW, they finaly sent over a COMPLETE NEW IBM SERVER THAT ACTUALLY WORKS AS IT SHOULD...this can't be happening, only 6 months after the purchase we got IBM to fix the problem.

Sollution-> in the mean time i ordered 5 new servers worth over 150.000 euro's....but this time i ordered DELL

sorry IBM....but this is not the way we run our shop

 

[catorze]

Here's the short answer that could have fixed your problems, and will fix anyone else having similar problems:
Update BIOS to v1.07
After ensuring the RSA is connected to the ISMP via the internal cable that came with the RSA, update its firmware to v1.06.
Install the driver for the RSA.

 

[mrbase]

Well...we also did that, even with support from IBM tech-guys on site.

No results...but as i told you..IBM shipped over a brand new X345 server, that is running fine at this moment.

Grtz