IA770 speech quality issue

[nx9005]

Hi all,

i have just installed an IA770 on an 8300 server loaded CM4.0.1
all seems ok until i record a user name and greeting, all the human recorded greetings are distorted and the quality is really bad. The standard greetings and pr-recorded stuff is crystal clear though

any ideas

thanks

 

[lever]

I think you have to set the Audio codec to G711MU

Check out the link, hope it helps.

support.avaya.com/elmodocs2/IA770/R5_0/admin_switch.pdf

lever.