IA770 problems

[NinjaUK51]

I'm having a problem with an IA770 that was installed a few months ago (CM 2.2.
The voicemail stopped answering calls, so I stopped and restarted the messaging software and now I can't get into the system administration screen and a UNIX Major alarm is being displayed:

Type Code Lvl Date Time Date Time Reason
MT UNIX 0 MAJ N 07/04/05 12:35


The system status shows:
System status of VM

AUDIX(R) OFF LINE

System status of mtce

Begin System Verification Checks -
/msg/software within 10% of limit (100% full)
***ERROR*** File System Capacity Error

System status of vs

Voice System is Up
Number of Purchased Voice Ports 4
Number of Voice Ports In Service 4
Available Hours of Speech 124
Used Hours of Speech 11
Maximum Hours of Speech 135
Number of Available Text-to-Speech Sessions 4

Any ideas???

 

[mrjedi]

have you tried to disable messaging and enable it. I have a VoiP alarm on the board and had to do this to get it working

 

[tiltingtone]

Is that you Mick

 

[NinjaUK51]

If we're talking about the same Mick, then I'm his customer in a round about sort of way.
Looks like the problem is resolved now and a patch is being applied to the switch.
So anyone else that has this problem contact your business partner as they will need to dial in with root permissions to resolve the problem and then apply a patch.

Rgds,

Ninja

 

[Brownstar]

What patch is it I have the same problem?Thanks!

 

[SF0751]

Brownstar, you'll get a better response if you start a new post instead of jumping on a closed post that is 5 months old. Thanks for understanding.

Susan
"A positive attitude may not solve all your problems, but it will annoy enough people to make it worth the effort."
- Herm Albright (1876 - 1944)

 

[NinjaUK51]

Brownstar,

The patch was applied by our Business Partner so I'm afarid I don't know the exact details.
Best bet is to take a look here (if you haven't already done so) or contact your Business Partner.

http://support.avaya.com/japple/css...eID=231553&temp.bucketID=108025&PAGE=Document

Ninj

 

[Toni269]

I had the same trouble, I called Avaya Maintenance and they installed a patch for me, didn't give me any details but it was 20 minutes downtime and no complaints since...