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i2050 softphones

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usx

MIS
Jun 7, 2006
32
US
Hi folks, need some input on an issue we're experiencing with our softphones. The issue we're having is the caller can't hear us but we can hear them.This doesn't happen all the time, it's sporadic. When this happens it happens to 2 different ppl @ the same time, not just one person. It's strange and has me scratching my head.HELP!!


Thanks
 
There is a Nortel BCM forum and you might get an answer there. When you repost this in the BCM forum tell us the details of how you have it setup, for example, what codec are you using. Also tell us what processors that the computers are running, what kind of headset you are using, are you running applications at the time that you have a volume problem.

SHK Certified (School of Hard Knocks)
 
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