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i2050 after upgrade from 4.5 to 5.5

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drcook

Technical User
Apr 23, 2008
196
US
After upgrading our CS1000M from 4.5 to 5.5, I have seen some feature changes on the i2050 softphone. The transfer key and the conference key swap places when transferring a call. My question is, was this supposed to happen? I do know that you can’t change the position of the keys, just want to know why the keys 17 and 18 swap during call transfers.
 
Because Rls 5.5 supports context sensitive keys for IP phones, that means you only get the keys/functions offered that are available in this call state.

Hope this helps!
 
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