I just bought what is apparently a phase zero phone (NTEX00BA) and I'm wondering if it's even compatible with my 3.7 BCM. I have read stories about having to TFTP the firmware, etc. and hope I have not created a nightmare for myself trying to save some money.
I have the i2004 on my home network, which is connected over IPSec tunnel to the BCM. When I power up the 2004 it says 'Locating server...' then just goes blank after a few seconds. The date says 01/01 12am.
I know that it is making a connection to the BCM - there are no IP problems. I have a i2050 on the same subnet at home that works perfectly. I can telnet to the BCM, run all the web tools, even run BCM Monitor with no issues. When I watch the IP Devices section of BCM Monitor when I power up the new phone, I can see it in the list - it shows up just the instant that the phone dispaly goes blank. It does not have an extension associated with it on the list.
I need to register the phone, and probably update the firmware. But the update never starts. Does anyone have a suggestion as to what is going on here?
Thanks,
Mike
I have the i2004 on my home network, which is connected over IPSec tunnel to the BCM. When I power up the 2004 it says 'Locating server...' then just goes blank after a few seconds. The date says 01/01 12am.
I know that it is making a connection to the BCM - there are no IP problems. I have a i2050 on the same subnet at home that works perfectly. I can telnet to the BCM, run all the web tools, even run BCM Monitor with no issues. When I watch the IP Devices section of BCM Monitor when I power up the new phone, I can see it in the list - it shows up just the instant that the phone dispaly goes blank. It does not have an extension associated with it on the list.
I need to register the phone, and probably update the firmware. But the update never starts. Does anyone have a suggestion as to what is going on here?
Thanks,
Mike