I2004 on bcm400

[Alpha500]

After doing a license transfer and restore to a new bcm400 the i2004 couldnt reach server. The phone has a static ip address which is still programmed on phone and i tried doing full dhcp no dice. Under DNs the extension 222 was showing as a 7208/7316 port 124 inactive dn. I have 1 ip license for 1 i2004. I tried changing dn to the ip dn no dice. What am i doing wrong?

 

[curlycord]

Is it just one IP set that has issues? the others are OK?

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[Alpha500]

There is only one ip phone the rest are digital. When i go to cofiguration>telephony resources>ip and application sets then click on ip terminal global settings tab there are no check boxes or any info in that tab. I transfered keys and restored to new unit ever since phone not working

 

[Firebird Scrambler]

If you ever had an IP set previously configured, then it needs to be deregistered before you can assign another one if you only have the one IP client license.

On a different note, did you also do a restore using a backup from the other BCM 400 system?. If so, was it a full restore with all the sections added in?. I'm assuming that your BCM was at release 4.0.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

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