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i want to add a ACD to a sv9100 cp20

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The mitel guy

Programmer
Dec 6, 2019
65
US
my current system dosent have acd. im looking for the part numbers for licensing that would be needed to make this and the vrs work any help would be appreciated. i have a rep, im just not sure what to order.
 
You need to contact an NEC dealer. A dealer is the only one that can get you the licensing.
I believe these are the required licenses;
Required Component(s)
 2002 – SV9100 Contact Center Agent Lic
 0411 – SV9100 Version Lic
 
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